Maris Roalsvig
Lewiston,NY
Summary
Results-driven Program Manager with 9 years of experience in operational optimization, financial management, and cross-functional team leadership. Proven ability to lead end-to-end project lifecycles, delivering measurable improvements in efficiency, cost savings, and stakeholder satisfaction. Project Management Professional with expertise in project planning, resource allocation, and risk mitigation. Proficient in tools like Microsoft Project, Tableau, and Asana, with a track record of leveraging data-driven strategies to achieve organizational goals. Seeking to bring strategic vision and leadership to a dynamic team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Manager
Empower
08.2023 - Current
- Optimized operational processes and streamlined communication across departments, enhancing workflow efficiency by 20%
- Developed and implemented training programs, reducing onboarding time by 30%
- Managed comprehensive project lifecycles using tools like Microsoft Project and Asana, ensuring alignment with strategic objectives and adherence to timelines
- Implemented risk management strategies and facilitated regular status meetings, leading to a 15% reduction in project delays
Administrative Assistant
Freelance
01.2022 - 08.2023
- Managed project planning and execution with tools like Monday.com and Jira, successfully completing multiple initiatives on time
- Researched and authored grants, securing over $50,000 in funding for various clients
- Coordinated executive meetings and documented proceedings, improving communication and action item tracking
- Organized project tasks and maintained schedules, resulting in a 25% increase in on-time project completions
Director of Operations
Edukids, Inc.
07.2018 - 01.2021
- Managed daily operations, ensuring financial management and optimization of revenue generation activities, leading to a 20% increase in revenue
- Played a key role in a new center startup, overseeing stakeholder management and leading meetings that ensured project milestones were met
- Established and maintained relationships with parents, contributing to a 15% increase in enrollment
- Implemented revenue cycle management strategies, improving billing and collection processes by 25%
- Utilized Tableau for data visualization and reporting, aiding in financial decision-making
Director of Staff and Operations
Happy Times Preschool
07.2017 - 07.2018
- Managed financial budgeting, handling incoming and outgoing funds, and performed bank deposits, achieving a balanced budget
- Oversaw staff recruitment, training, and performance management, resulting in a 10% increase in staff retention
- Implemented policies and facilitated staff meetings, ensuring compliance with OCFS regulations and maintaining high-quality educational standards
- Used Monday.com for tracking staff performance and task management
Project Manager
College Pro Painters
05.2015 - 05.2017
- Managed a team to deliver painting services within budget constraints, achieving a customer satisfaction rate of 95%
- Developed and executed marketing plans, increasing customer outreach by 40%
- Supervised job sites, ensuring quality control and adherence to safety protocols, reducing accidents by 15%
- Utilized Asana for scheduling promotional activities and tracking job site progress
Education
Masters of Business Administration - Project Management
Empire State University
12.2023
Bachelor of Science -
Buffalo State University
01.2012
Skills
- Project Management
- Risk Assessment
- SAP
- Workday
- Stakeholder Engagement
- Leadership
- Budget Management
- Strategic Planning
- Negotiation
- Communication
Certification
- Project Management Professional Certification, Empire State University, 05/23
- Six Sigma White Belt, The Council for Six Sigma Certification, 01/24
Timeline
Program Manager
Empower
08.2023 - Current
Administrative Assistant
Freelance
01.2022 - 08.2023
Director of Operations
Edukids, Inc.
07.2018 - 01.2021
Director of Staff and Operations
Happy Times Preschool
07.2017 - 07.2018
Project Manager
College Pro Painters
05.2015 - 05.2017
Masters of Business Administration - Project Management
Empire State University
Bachelor of Science -
Buffalo State University