Holly M Pflugh
Fenelton,Pennsylvania
Summary
Successful Realtor with 13+ years of experience in home sales. Well-versed in maintaining relationships with clients to increase profit channels and enhance client and customer relations. Skillful multitasker polished in networking to expand connections and deliver strategic solutions for both new and experienced home buyers.
Overview
13
13
years of professional experience
Work History
Realtor
Clear Choice Enterprises
Butler, PA
02.2012 - Current
- Handle day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Compare recently sold area properties to determine competitive market prices.
- Advise and inform prospective clients on current market activities and conditions.
- Advise sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Develop and maintain list of available properties suited to different needs and budgets for both commercial and industrial use.
- Resolve client concerns related to home purchases to maintain high satisfaction ratings.
- Liaison between buyers and sellers to establish favorable prices and negotiate contract terms.
- Interview clients and generate lists of potential properties meeting specific requirements from available listings.
- Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
Mortgage Loan Officer
Advantage One
Cranberry Township, Pennsylvania
04.2003 - 04.2006
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Minimized losses by accomplishing [Number]% sales recovery.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Planned and dealt with payment schedules.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Proactively identified solutions for customers experiencing credit issues.
Education
State License To Sell Real Estate - Real Estate
Career Web School
OnlineAssociates Degree in Business Management - Business Administration
ICM School of Business
Pittsburgh, PA01.2000
Skills
- Property Research
- Sales Promotion
- Negotiation Management
- Buyer and Seller Representation
- Service Orientation
- Verbal and Written Communication
- Client Relations
- Adaptability and Flexibility
- Contract Preparation
- Closings Coordination
- Articulate and Persuasive
- Problem Solving
Timeline
Realtor
Clear Choice Enterprises
02.2012 - Current
Mortgage Loan Officer
Advantage One
04.2003 - 04.2006
State License To Sell Real Estate - Real Estate
Career Web School
Associates Degree in Business Management - Business Administration
ICM School of Business
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