Acacia Ashley
Marietta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Childcare Assistant Teacher
Sitter Tree
10.2023 - Current
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
Patient Care Technician
Legacy Ridge at Marietta
01.2023 - 09.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Claims Representative
Nelnet
09.2022 - 02.2023
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
Customer Service Representative
Vape junkiee juice
05.2019 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Tracked customer service cases and updated service software with customer information.
Bus Attendant
Dean Transportation
01.2017 - 10.2020
- Ensure safety for children with special needs
- Caregiving.
Education
High school diploma -
Union high school
Grand Rapids, MI07.2016
Skills
- Vital Signs
- Meal Preparation
- Patient Care
- Medical Terminology
- Epic
- Customer service (8 years)
- CPR Certified
- Patience and Empathy
- Active listener
- Accurate record keeping
- Microsoft Windows Server
Certification
- Cosmetology student
- CPR Certification
- BLS Certification
Timeline
Childcare Assistant Teacher
Sitter Tree
10.2023 - Current
Patient Care Technician
Legacy Ridge at Marietta
01.2023 - 09.2023
Claims Representative
Nelnet
09.2022 - 02.2023
Customer Service Representative
Vape junkiee juice
05.2019 - 05.2022
Bus Attendant
Dean Transportation
01.2017 - 10.2020
High school diploma -
Union high school
- Cosmetology student
- CPR Certification
- BLS Certification
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