Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Acacia Ashley

Marietta,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Childcare Assistant Teacher

Sitter Tree
10.2023 - Current
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.

Patient Care Technician

Legacy Ridge at Marietta
01.2023 - 09.2023
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Claims Representative

Nelnet
09.2022 - 02.2023
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Researched and analyzed complex claims to determine next steps and possible outcomes.
  • Followed up with customers on unresolved issues.
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
  • Examined reports, accounts, and evidence to determine integrity and accuracy of information.

Customer Service Representative

Vape junkiee juice
05.2019 - 05.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Tracked customer service cases and updated service software with customer information.

Bus Attendant

Dean Transportation
01.2017 - 10.2020
  • Ensure safety for children with special needs
  • Caregiving.

Education

High school diploma -

Union high school
Grand Rapids, MI
07.2016

Skills

  • Vital Signs
  • Meal Preparation
  • Patient Care
  • Medical Terminology
  • Epic
  • Customer service (8 years)
  • CPR Certified
  • Patience and Empathy
  • Active listener
  • Accurate record keeping
  • Microsoft Windows Server

Certification

  • Cosmetology student
  • CPR Certification
  • BLS Certification

Timeline

Childcare Assistant Teacher

Sitter Tree
10.2023 - Current

Patient Care Technician

Legacy Ridge at Marietta
01.2023 - 09.2023

Claims Representative

Nelnet
09.2022 - 02.2023

Customer Service Representative

Vape junkiee juice
05.2019 - 05.2022

Bus Attendant

Dean Transportation
01.2017 - 10.2020

High school diploma -

Union high school

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Acacia Ashley