Acacia Bunch
St. Clair,MO
Summary
Nearly 10 years of experience in many fields including customer service, administration, graphic design/social media, non-profit as well as timeshare cancellations. Computer literate in Microsoft Office programs, Apple OS, Windows OS, most internet browsers, limited QuickBooks, social media and graphic design programs, etc. Willing to take on additional responsibilities and challenges. Works effectively solo and as a team member. Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible. Possess effective planning, organizational, communication, presentation and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Executive Administrative Assistant
RESORT LEGAL SERVICE
03.2023 - 06.2023
- Highly organized and detail-oriented
- Provided customer service support
- Processed incoming and outgoing mail
- Created and distributed memos to staff
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Access, and Outlook
- Prepared and processed expense reports
- Assisted in preparing presentations
- Managed and updated filing systems
- Maintained accurate records and filing systems
- Greeted visitors and answered incoming calls
- Developed and implemented effective office procedures and processes
- Developed and maintained accurate databases and spreadsheets
- Excellent organization and time management skills
- Supervised office staff and managed workflow
- Ability to multitask efficiently and manage multiple projects simultaneously
- Monitored and responded to emails
- Experienced in data entry and report generation.
Inventory Control Manager
HOMESTATE
08.2022 - 06.2023
- Design and edit promotional publications, such as brochures, flyers, posters, etc
- Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems
- Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports
- Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves
- Processes and documents returns as required following established procedures
- Performs routine clerical duties, including data entry, answering telephones, and assisting customers
- May serve as cashier and handle cash and cash-related payments
- May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation
- Performs miscellaneous job-related duties as assigned
- Assist patients in purchasing the medication most suited for their needs by listening to their complaints and ailments
- Develop and maintain the company's corporate image and identity, which includes demeanor and composure
- Experience with: Google Docs, Web browser software, Google Drive, Laptop computers, Online team organizational software
Building Department Assistant
CITY OF ST. CLAIR
04.2022 - 08.2022
- Establish and maintain effective working relationships with clients, vendors, and other industry representatives and use these relationships to develop new business opportunities
- Ensuring that all permits are issued in a timely manner while maintaining compliance with regulatory requirements
- Coordinating with contractors to ensure that permits are issued in a timely fashion
- Reviewing and approving applications for permits, licenses, or other authorizations before processing them
- Coordinating with contractors, architects, engineers, subcontractors, inspectors, and other relevant parties throughout the permitting process
- Communicating with clients about the status of permitting applications and responding to questions about the permitting process
- Ensuring that all permits are issued in accordance with local, state, and federal laws
- Coordinating with other departments within an organization to ensure that all permits are issued in a timely manner
- Managing the permitting process, including reviewing applications for completeness, conducting inspections, issuing permits, and enforcing permit conditions
- Providing information about the permitting process to clients, such as contractors or homeowners who are seeking permits for construction projects
- Demonstrating excellent communication skills, having a pleasant personality and love interacting with people
- Obtained and utilized basic conflict resolution skills, so as to handle difficult persons in the most professional manner possible
- Experience with: Google Docs, Web browser software, Facebook, Google Drive, Microsoft Office including Outlook, ArcGIS mapping software.
Security and Business Management Office Concierge
UNITED PROTECTIVE SERVICES
10.2021 - 03.2022
- Establish and maintain effective working relationships with clients, vendors, and other industry representatives and use these relationships to develop new business opportunities
- Greet guests upon arrival and departure on a daily basis
- Escort new guests to assigned rooms
- Demonstrating excellent communication skills, having a pleasant personality and love interacting with people
- Obtained and utilized basic conflict resolution skills, so as to handle difficult persons in the most professional manner possible
- Performing support for all departments including extensive clerical duties including filling out paperwork, assisting in answering and directing phone calls, making phone calls, and taking and distributing messages appropriately and did extensive computer work
- Serving as the first point of contact for incoming visitors distributing mail - incoming & outgoing, distributing incoming packages accordingly, as well as making schedules and charts for various departments
- Experience with: Google Docs, Web browser software, Instagram, Facebook, Google Drive, Microsoft Office, Social media sites, Laptop computers, Online team organizational software.
Marketing & Event Coordinator
DENALI MANAGEMENT CO.
08.2021 - 03.2022
- Design and edit promotional publications, such as brochures, flyers, posters, social media posts, etc
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage
- Establish and maintain effective working relationships with clients, vendors, and other industry representatives and use these relationships to develop new business opportunities
- Maintain up to date records of inventory
- Capture images and videos as needed for the production team
- Assist in planning, promoting, organizing and hosting public events
- Experience with: Google Docs, Web browser software, Instagram, Facebook, Google Drive, Microsoft Office, Social media sites, Laptop computers, Online team organizational software.
Communication Specialist (911 Dispatcher)
CITY OF WARR ACRES POLICE DEPARTMENT
11.2020 - 05.2021
- Relay information to and from emergency sites to law enforcement agencies, and all other groups requiring notification
- Question callers to determine their locations, and the nature of their problems to determine type of response needed
- Monitor various radio frequencies
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding confidential information such as wanted persons, stolen property, vehicle registration, and traffic records
- Determine response requirements/relative priorities of situations, and dispatch units in accordance with established procedures
- Experience with: Computer aided dispatch software, National Law Enforcement Telecommunications System NLETS, National Crime Information Center NCIC database, Law enforcement information databases, 911 system information databases.
Agent Support Specialist/ Front Desk Receptionist
ABC MEDICARE PLANS
07.2019 - 11.2019
- Schedule and maintain shared office calendars and confirm appointments for clients, customers, or supervisors
- Kept record of inventory and ordered supplies as needed
- Prepare/Mail conference or event materials, including flyers, postcards, and invitations
- Set up and manage paper/electronic filing systems
- Coordinate conferences, meetings, travel plans and special event reservations for office personnel
- Open, read, route, and distribute incoming mail or other materials and answer routine letters
- Experience with: Filing system software, Microsoft Windows, Microsoft Office, YouTube, Laptop computers, Desktop computers, Web conferencing software, Appointment scheduling software.
Office Administrator
KEEP OKLAHOMA BEAUTIFUL, INC.
01.2019 - 07.2019
- Attend executive, board of directors, and sponsorship meetings to record minutes/take notes for executives
- Compile, transcribe, and distribute minutes of meetings
- Coordinate and direct office services, i.e., records, departmental finances, and housekeeping, to aid executives
- Greet visitors and determine whether they should be given access to specific individuals
- Manage and maintain executives' schedules including preparing travel arrangements
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors
- Perform general office duties, i.e., ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
- Experience with: Facebook, Google Drive, Apple macOS, social media sites, Adobe Photoshop, Microsoft Office, Intuit QuickBooks, Multi-line telephone systems, Digital cameras, Desktop computers, Web conferencing software, Office suite software, Graphics software, Calendar and scheduling software, accounting software.
Education
Bachelor of Arts in Mass Communications/Media Studies -
UNIVERSITY OF CENTRAL OKLAHOMA
EDMOND, OK05.2018
Skills
- Note-taking
- Organization
- Punctuality/Reliability
- Verbal/nonverbal communication
- Active listening
- Constructive criticism
- Interpersonal communication
- Written communication
- Typing/word processing (51 WPM)
- Information Confidentiality
- Database Management
- Email management
- Empathy
- Problem-solving
- Event Planning/Coordination
- Attention to detail
- Analytical/Critical Thinking skills
- Integrity/Confidentiality
- Spreadsheet Tracking
References
- Sabrina Dalley, Former General Manager (Denali Management), 405-999-6062
- Sarah Reeves, Former Coworker, 636-426-0436
Timeline
Executive Administrative Assistant
RESORT LEGAL SERVICE
03.2023 - 06.2023
Inventory Control Manager
HOMESTATE
08.2022 - 06.2023
Building Department Assistant
CITY OF ST. CLAIR
04.2022 - 08.2022
Security and Business Management Office Concierge
UNITED PROTECTIVE SERVICES
10.2021 - 03.2022
Marketing & Event Coordinator
DENALI MANAGEMENT CO.
08.2021 - 03.2022
Communication Specialist (911 Dispatcher)
CITY OF WARR ACRES POLICE DEPARTMENT
11.2020 - 05.2021
Agent Support Specialist/ Front Desk Receptionist
ABC MEDICARE PLANS
07.2019 - 11.2019
Office Administrator
KEEP OKLAHOMA BEAUTIFUL, INC.
01.2019 - 07.2019
Bachelor of Arts in Mass Communications/Media Studies -
UNIVERSITY OF CENTRAL OKLAHOMA
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