Acacia Ryska
Albuquerque,NM
Summary
Proven track record in enhancing customer satisfaction and work environments through exceptional service, professionalism, and positivity. Skilled in project management and interpersonal communication, adept at building relationships and leading teams to achieve organizational goals. Demonstrated ability to improve learning outcomes and resolve issues efficiently, fostering positive environments and growth.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
CORR Pilates and Cycle Studio
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
Daycare Organizer
Sweat Yoga Studio
08.2023 - Current
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Server
Il Vicino Wood Oven Pizza
02.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Preschool Teacher's Assistant
La Puerta De Los Ninos
10.2022 - 12.2022
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Taught children with creative approaches, methods, and techniques.
Cashier
Lowes Home Improvment
03.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Math Tutor Volunteer
Air Academy High School
08.2017 - 05.2020
- Enhanced student comprehension by incorporating real-life examples and interactive activities in tutoring sessions.
- Boosted students'' problem-solving abilities through the use of creative techniques and critical thinking exercises.
- Developed customized lesson plans tailored to individual student needs, resulting in improved understanding of mathematical concepts.
- Fostered a positive learning environment by establishing trust and rapport with students, encouraging open communication and active participation.
- Provided constructive feedback on homework assignments, quizzes, tests, and projects, enabling students to recognize areas for improvement and achieve academic growth.
- Mentored struggling students one-on-one or in small groups, offering targeted support to overcome challenges and reach their full potential.
Education
Bachelor of Arts - Major in English With Minor in Communications
The University of New Mexico
Albuquerque, NM.05.2024
High School Diploma -
Air Academy High School
Colorado Springs, CO.05.2020
Skills
- Project Management
- Customer Service
- Excellent Communication
- Relationship Building
- Interpersonal Skills
- Issue Resolution
- Organizational Systems
- Team Leadership
- Critical Thinking Skills
Timeline
Front Desk Receptionist
CORR Pilates and Cycle Studio
10.2024 - Current
Daycare Organizer
Sweat Yoga Studio
08.2023 - Current
Preschool Teacher's Assistant
La Puerta De Los Ninos
10.2022 - 12.2022
Server
Il Vicino Wood Oven Pizza
02.2021 - Current
Cashier
Lowes Home Improvment
03.2020 - 08.2020
Math Tutor Volunteer
Air Academy High School
08.2017 - 05.2020
Bachelor of Arts - Major in English With Minor in Communications
The University of New Mexico
High School Diploma -
Air Academy High School
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