Acacia Wilson
Flint,MI
Summary
Dedicated Direct Care Worker from Flatrock Inc, known for exceptional emotional support and healthcare documentation skills. Excelled in fostering patient well-being and safety, evidenced by improved quality of life indicators. Recognized for reliability and outstanding service, contributing to team success and efficiency across roles. Achieved commendation for exemplary customer service at Halo Burger.
Overview
5
5
years of professional experience
Work History
Direct Care Worker
Flatrock Inc
08.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Team Member
Famous Daves BBQ
05.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Team Member
Halo Burger
02.2020 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Diploma -
Hamady High School
Flint, MI06.2023
Skills
- Reliability and punctuality
- First aid and safety
- Nutrition monitoring
- Client documentation
- Healthcare documentation
- Emotional Support
- Quality program protocols
Timeline
Direct Care Worker
Flatrock Inc
08.2023 - Current
Team Member
Famous Daves BBQ
05.2023 - 08.2023
Team Member
Halo Burger
02.2020 - 08.2022
Diploma -
Hamady High School
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