Accelya Vk Corral
Fremont,CA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
East Bay Vision Center Optometry
Fremont, CA
08.2022 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Updated customer information in databases regularly to ensure accuracy of records.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Drafted professional business documents, spreadsheets and correspondence.
- Scheduled appointments and maintained and updated appointment calendars.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Customer Service Cashier
Sephora
Palo Alto, CA
08.2019 - 12.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Medical Assisting
MVLA
Mountain View, CA04-2019
High School Diploma -
Irvington High School
Fremont, CA06-2017
Skills
- Appointment Confirmation
- Spreadsheet Tracking
- Customer Service
- Call Routing
- Front Office Management
- Administrative Support
- Office Organization
- File Organization
- Inventory Control
- Cash Handling
- Office Administration
- Correspondence Typing
- Administrative Skills
- Scheduling Appointments
- Office Management
- Customer Assistance and Interaction
Timeline
Front Desk Receptionist
East Bay Vision Center Optometry
08.2022 - Current
Customer Service Cashier
Sephora
08.2019 - 12.2020
Medical Assisting
MVLA
High School Diploma -
Irvington High School
Similar Profiles
Lisa GomezLisa Gomez
Front Office Receptionist at Precision Vision OptometryFront Office Receptionist at Precision Vision Optometry
Wendy MoralesWendy Morales
CNA - Certified Nursing Assistant at East Bay Rehabilitation CenterCNA - Certified Nursing Assistant at East Bay Rehabilitation Center
Jennifer Ozuna JuarezJennifer Ozuna Juarez
Program Coordinator at East Bay Asian Youth CenterProgram Coordinator at East Bay Asian Youth Center