Ace Sanchez
Norwich,Connecticut
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
Work History
Sous Chef
Creative Kitchen & Catering
11.2022 - 10.2023
- Drafted catering menus for weddings, parties, and banquets
- Developed seasonal and promotional menus to increase sales
- Assisted with staff recruitment and training for kitchen stations and supporting roles
- Monitored inventory levels and enforced best practices, reducing waste
- Enforced sanitation practices to safeguard employees and patrons
- Responded quickly to meet customer needs and resolve problems
Customer Service Representative
Fox Pest Control
01.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Barista
Starbucks
05.2021 - 01.2022
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks
- Welcomed customers and answered questions regarding menu items and preparation methods
- Updated signage and displays, defining new and expanded products and services
- Followed operating instructions and troubleshot breakdowns, keeping equipment operational
Lead Grill Cook
Reids BBQ
02.2019 - 05.2021
- Grilled, cooked, and fried foods such as french fries, eggs, and pancakes
- Ordered supplies and stocked on shelves
- Grilled and garnished hamburgers or other meats, such as steaks and chops
- Restocked kitchen supplies, rotated food, and stamped time and date on food in coolers
- Performed food preparation tasks, such as making sandwiches, carving meats, making soups and salads, baking breads and desserts, and brewing coffee and tea
- Provided product information and resolved concerns to assist customers
- Met deadlines while maintaining high-quality deliverables
- Assisted with new hire orientation and employee training
Education
Ansonia High School
Ansonia, Connecticut05.2012
Skills
- Recipe Development
- Staff Supervision And Coordination
- Catering Events
- Collaborative Relationships
- Food Preparing, Plating And Presentation
- Special Events And Catering
- Menu Planning
- Equipment Inspection And Maintenance
- High-Volume Environments
- Quality Control And Oversight
- Stocking And Replenishing
- Recruiting And Hiring
- Guest Satisfaction
- Safety And Sanitation Standards
Languages
Spanish
Timeline
Sous Chef
Creative Kitchen & Catering
11.2022 - 10.2023
Customer Service Representative
Fox Pest Control
01.2022 - 11.2022
Barista
Starbucks
05.2021 - 01.2022
Lead Grill Cook
Reids BBQ
02.2019 - 05.2021
Ansonia High School
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