Im a detail-oriented team player with strong organizational skills. I have the impeccable ability to handle multiple projects simultaneously with a high degree of accuracy. I’m fast, I’m sharp, I’m beautiful (and funny). I’m hungry for success and eager to digest more knowledge. I’m a jack of all trades, that’s why they call me the Ace of spades!
Hi, I’m
Ace Villegas
Cypress,TX
Summary
Overview
7
years of professional experience
4
Certification
Work History
P.F Changs
Server
07.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Pluckers Wing Bar
Waiter/Waitress
10.2022 - Current
Job overview
- As a server I served guests making sure they always had a refill, hot food, alot of laughs and a great time while with us
- I took orders and ran food and also made sure to keep up with my running duty's & health checks.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Daikin Comfort Technologys
Heavy Machinery Operator
06.2022 - 10.2022
Job overview
- Improved heavy machinery performance by conducting regular maintenance checks and addressing issues promptly.
- Assisted in the training of new team members on safe and efficient heavy machinery operation techniques.
- Safeguarded project progress by diligently inspecting job sites for potential obstacles and hazards before commencing machine operations.
- Completed projects on time with efficient management of tasks and coordination of heavy machinery operations.
- Minimized environmental impact by implementing eco-friendly practices during machine operation and maintenance procedures.
- Demonstrated adaptability by quickly learning new heavy equipment models and technologies as they were introduced to the company fleet.
- Enhanced job site safety by adhering to strict safety protocols while operating heavy equipment.
Bartaco
Waiter/Waitress
02.2022 - 06.2022
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Fedex
Truck Loader
06.2021 - 01.2022
Job overview
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Loaded and strapped shipments into place on trucks.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout Number hour shifts.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
- Increased delivery accuracy by double-checking shipment contents against packing lists prior to loading trucks.
- Collaborated with warehouse staff to optimize space utilization, resulting in improved storage capacity.
- Implemented a more efficient system for organizing paperwork related to deliveries, expediting the loading process.
Sonic Drive in
Food Server
04.2018 - 11.2018
Job overview
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Marcos pizza
Cashier
01.2018 - 03.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kroger
Cashier
01.2017 - 11.2017
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Ihop
Server
01.2017 - 03.2017
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High school
05.2024
University Overview
High school
05.2024
University Overview
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Sales expertise
- Sales Techniques
- Quality Control
- Performance Improvement
- Guest Relations Management
- Adaptable and Flexible
- High Energy and Stamina
- Cool Under Pressure
- Relationship Building
- Decision-Making
- Conflict and Complaint Resolution
- Staff Training
- Table Monitoring and Turnover
- Inventory Management
Accomplishments
Accomplishments
- Was top ranked during my training at Daikin Comfort technologies.
- Became OPI lead over the curbside associates at Walmart
- Learned how to paint a home for resell
- Trained 4 dogs without knowing how to train prior
- I’ve featured in several art museums in Atlanta and 1 at graffiti park in Houston
- Solo traveled to other countries
- Made my granny say my food was amazing one time :) (she doesn’t like anyone’s cooking but her own so..)
References
References
(770) 742-9954-Dr. Kimberly jones Anthony (Mentor)
(208) 891-7183- Danny Barrett (Supervisor)
(912) 441-7277- Benjamin ? (Supervisor)
(832) 384-6208 - Aniyah Thomas (supervisor)
Certification
- Safe serve
- Tabc
- Forklift
- Heavy machinery
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursTimeline
Server
P.F Changs
07.2023 - Current
Waiter/Waitress
Pluckers Wing Bar
10.2022 - Current
Heavy Machinery Operator
Daikin Comfort Technologys
06.2022 - 10.2022
Waiter/Waitress
Bartaco
02.2022 - 06.2022
Truck Loader
Fedex
06.2021 - 01.2022
Food Server
Sonic Drive in
04.2018 - 11.2018
Cashier
Marcos pizza
01.2018 - 03.2018
Cashier
Kroger
01.2017 - 11.2017
Server
Ihop
01.2017 - 03.2017
High school
High school