Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Acelin Chan

Northridge,CA

Summary


Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Host, Runner

Gen Korean BBQ
03.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

CASHIER

BunBunBao
03.2024 - 06.2024
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Helped restock shelves when necessary to maintain an organized display area.

INTERN

1234 EyeCare Clinic and Optometric Center
07.2023 - 10.2023
  • Gained experience, exposure and knowledge of career-specific procedures and systems.
  • Developed strong organizational and time management skills by completing multiple tasks simultaneously.
  • Demonstrated ability to take initiative and work independently on assigned projects.

Education

Bachelor of Science (B.S.) - Mechanical Engineering

California State University - Northridge
06.2028

Skills

  • Customer service
  • Customer assistance
  • Cleaning and sanitizing
  • Cash handling
  • Cash register operation
  • Team collaboration
  • Multitasking proficiency

LANGUAGES

Chinese (Cantonese)
Limited Working
English
Native or Bilingual

Timeline

Host, Runner

Gen Korean BBQ
03.2024 - Current

CASHIER

BunBunBao
03.2024 - 06.2024

INTERN

1234 EyeCare Clinic and Optometric Center
07.2023 - 10.2023

Bachelor of Science (B.S.) - Mechanical Engineering

California State University - Northridge

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Acelin Chan