Summary
Overview
Work History
Education
Skills
Timeline
Generic

Will Mckoy

Washington ,DC

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in patient satisfaction and scheduling. Prepared to bring multiple years of relevant work experience to the team.

Overview

5
5
years of professional experience

Work History

Patient/customer Service

Virginia Heart
11.2021 - Current
  • Facilitated communication between patients and various departments and staff.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address Patient and management complaints through timely corrective actions and appropriate referrals.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Organized patient records and database to facilitate information storage and retrieval.

Teachers Assistant

KinderCare Learning Centers
09.2019 - 11.2021
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Supported student learning objectives through personalized and small group assistance.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Provided support to help students with special needs learn and grow.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.

Education

Associate of Science - Applied Mathematics

Northern Virginia Community College
Annandale, VA
05.2024

High School Diploma -

Don Disco Cristo Rey
Takoma Park
05.2018

Skills

  • Patient Confidentiality and Data Security
  • Medical Billing
  • Administrative and Office Support
  • Patient Engagement
  • Insurance Verification
  • Insurance Information Collection
  • Database Search and Data Entry Skills

Timeline

Patient/customer Service

Virginia Heart
11.2021 - Current

Teachers Assistant

KinderCare Learning Centers
09.2019 - 11.2021

High School Diploma -

Don Disco Cristo Rey

Associate of Science - Applied Mathematics

Northern Virginia Community College

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Will Mckoy