Will Mckoy
Washington ,DC
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in patient satisfaction and scheduling. Prepared to bring multiple years of relevant work experience to the team.
Overview
5
5
years of professional experience
Work History
Patient/customer Service
Virginia Heart
11.2021 - Current
- Facilitated communication between patients and various departments and staff.
- Followed document protocols to safeguard confidentiality of patient records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Helped address Patient and management complaints through timely corrective actions and appropriate referrals.
- Maintained energy and enthusiasm in fast-paced environment.
- Organized patient records and database to facilitate information storage and retrieval.
Teachers Assistant
KinderCare Learning Centers
09.2019 - 11.2021
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Provided support to help students with special needs learn and grow.
- Organized and guided skills practice, research and memorization tasks for students.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Education
Associate of Science - Applied Mathematics
Northern Virginia Community College
Annandale, VA05.2024
High School Diploma -
Don Disco Cristo Rey
Takoma Park05.2018
Skills
- Patient Confidentiality and Data Security
- Medical Billing
- Administrative and Office Support
- Patient Engagement
- Insurance Verification
- Insurance Information Collection
- Database Search and Data Entry Skills
Timeline
Patient/customer Service
Virginia Heart
11.2021 - Current
Teachers Assistant
KinderCare Learning Centers
09.2019 - 11.2021
High School Diploma -
Don Disco Cristo Rey
Associate of Science - Applied Mathematics
Northern Virginia Community College
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