Achale Enokenwa
North Las Vegas,NV
Summary
A college student trying to advance their technical career. I’m an exceptional worker who is willing to learn and work well with others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
Isp.Net
07.2023 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Documented faults and bugs for referral to development staff for use in updates.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Level 2 Technical Support Engineer
Security
Contemporary Services Corporation (CSC)
03.2023 - 08.2024
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Cashier
Walmart
06.2022 - 02.2023
- Worked flexible schedule and extra shifts to meet business needs
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
Education
High School diploma -
College of Southern Nevada
09.2024
Skills
- Interpersonal Communication
- Problem-Solving
- System Configuration
- Data Entry
- Technical Troubleshooting
- Performance Improvement
Certification
Cisco Certified Network Associate
Timeline
Technical Support Engineer
Isp.Net
07.2023 - Current
Security
Contemporary Services Corporation (CSC)
03.2023 - 08.2024
Cashier
Walmart
06.2022 - 02.2023
High School diploma -
College of Southern Nevada