Summary
Overview
Work History
Education
Skills
Timeline
Generic

Achante Howard

Birmingham,AL

Summary

Efficient professional in the administrative and legal support field, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in document management, regulatory compliance, and customer service. Excel in communication, problem-solving, and time management, ensuring smooth operations within court and municipal settings.

Overview

7
7
years of professional experience

Work History

Municipal Court Clerk/Magistrate

Bessemer Municipal Court
Bessemer, Alabama
06.2023 - Current
  • Assisted in scheduling court hearings and notifying involved parties of dates.
  • Managed financial transactions, including fines, fees, and restitution payments.
  • Coordinated with law enforcement to ensure proper documentation of cases.
  • Prepared case summaries for judges and maintained courtroom records efficiently.
  • Informed defendants of their rights and responsibilities in court proceedings.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.

Call Center Representative

Urology Center Of Alabama
Homewood, AL
08.2022 - 06.2023
  • Managed high volume inbound calls for patient scheduling and inquiries.
  • Assisted patients with registration and insurance verification processes.
  • Provided accurate information regarding urology services and procedures to callers.

Administrative Representative

Enterprise Car Rental
Hoover, AL
09.2018 - 04.2020
  • Provided primary customer support to internal and external customers, ensuring satisfaction.
  • Assisted customers with rental transactions and vehicle selections.
  • Managed documentation for rental agreements and insurance claims.
  • Answered multi-line phone system, transferring callers to appropriate departments promptly.
  • Maintained customer satisfaction by implementing strategies addressing needs and concerns.
  • Coordinated vehicle returns and ensured cleanliness standards were met.

Education

High School Diploma -

AH Parker High School
Birmingham, AL
05.2012

Skills

  • Task prioritization
  • Microsoft Office proficiency
  • Customer service excellence
  • Data entry accuracy
  • Court documentation expertise
  • Case management skills
  • Financial transaction processing
  • Office administration

Timeline

Municipal Court Clerk/Magistrate

Bessemer Municipal Court
06.2023 - Current

Call Center Representative

Urology Center Of Alabama
08.2022 - 06.2023

Administrative Representative

Enterprise Car Rental
09.2018 - 04.2020

High School Diploma -

AH Parker High School

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