ZAcahry Scarr
Correctional Officer
Harker Heights,TX
Summary
Dynamic Correctional Officer with extensive experience at the Texas Department of Criminal Justice, skilled in crisis management and conflict resolution. Successfully reduced inmate altercations through proactive strategies and enhanced facility safety by implementing effective contraband detection practices. Committed to fostering positive relationships and promoting inmate rehabilitation through supportive programs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Texas Department Of Criminal Justice
08.2022 - Current
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Ensured security of facility perimeter by conducting routine patrols.
- Enhanced staff training programs, leading to improved operational standards.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to inquiries from inmates and other members of public.
- Interviewed inmates to obtain information and evidence.
- Administered drug tests to inmates.
Sales Contractor
Coast to Coast Contractors
07.2021 - 07.2022
- Negotiated contracts to secure favorable terms for both the company and clients, ensuring long-term partnerships.
- Identified cross-selling opportunities within established client accounts, resulting in increased revenue generation per account.
- Provided comprehensive after-sales support to ensure customer satisfaction and maintain positive brand reputation.
- Strengthened relationships with existing clients through regular check-ins and updates on products or services they may be interested in.
- Collaborated with team members to achieve monthly sales targets, fostering a competitive yet supportive environment.
- Enhanced product knowledge with continuous research, resulting in improved sales presentations and demonstrations.
- Streamlined sales processes by implementing effective time management strategies, increasing productivity and efficiency.
- Optimized sales materials such as brochures and presentations, effectively communicating product value propositions to potential clients.
- Attended industry conferences and networking events to expand professional network, resulting in valuable referral sources.
- Analyzed sales performance metrics regularly, identifying areas for improvement and implementing necessary changes to achieve targets.
- Conducted thorough needs assessments for prospective clients, providing tailored solutions that addressed specific pain points.
- Developed comprehensive territory plans to prioritize and segment accounts, maximizing sales efficiency and coverage.
- Exceeded quota expectations consistently by proactively seeking out new business channels and emerging markets for expansion efforts.
- Adapted quickly to changes in market conditions or product offerings, demonstrating agility under pressure while meeting deadlines consistently.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained strong working relationships with professionals within assigned territory.
Correctional Officer
Texas Department Of Criminal Justice
12.2018 - 07.2021
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Bolstered team morale and cooperation through effective leadership and communication.
- Contributed to policy development, ensuring alignment with best practices in corrections management.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Supported reentry programs that prepared inmates for successful integration into society.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Provided assistance and guidance to inmates regarding daily activities.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Education
Harker Heights High School
Harker Heights, TXSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Trained in defensive tactics
- Relationship building and management
- Crisis management
- Weapons training
- Prisoner transport
- CCTV monitoring
- Central and pod control
- Suicide prevention
- Gang awareness
- Firearm operations trained
- Emergency management
- Mentorship
- Cultural sensitivity
- Staff management
- File and record maintenance
- Evidence preservation
- Records management
- Background investigations
- Inmate classification
- Physical fitness
- Behavioral disorders
- Visitation oversight
- Radio communication
- Firearms proficiency
- Work crew management
- Incident prevention
- Ethical standards of conduct
- Contraband detection
- First aid and CPR certified
- Excellent problem solver
- Multitasking
Certification
- Ground Defense instructor
- Teaching for teachers
- Ammunitions instructor
Timeline
Correctional Officer
Texas Department Of Criminal Justice
08.2022 - Current
Sales Contractor
Coast to Coast Contractors
07.2021 - 07.2022
Correctional Officer
Texas Department Of Criminal Justice
12.2018 - 07.2021
Harker Heights High School
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