Alivia Childress
Summary
Communications professional with robust background in developing and executing internal communication plans that enhance organizational culture. Known for exceptional collaboration and adaptability in dynamic environments. Leveraging skills in strategic messaging and project management to drive team success and deliver impactful results.
Overview
12
12
years of professional experience
Work History
Educator
Morongo Unified School District
08.2022 - Current
- Enhanced student engagement with creative lesson plans that improved comprehension.
- Boosted learning outcomes by employing diverse, differentiated instruction strategies.
- Refined curriculum collaboratively, resulting in improved educational achievements across subjects.
- Monitored student progress using comprehensive evaluations, ensuring standards alignment.
- Strengthened parent relationships, enhancing children's learning environments through effective communication.
- Optimized outreach by using feedback mechanisms tailored to community needs.
- Ensured data integrity by accurately transcribing client information into tracking systems.
- Guided clients effectively, managing caseloads to provide essential resource access.
- Cultivated client trust through regular progress follow-ups, fostering lasting relationships.
Social Emotional Learning Coordinator
Morongo Unified School District
10.2021 - 06.2022
- Enhanced therapeutic outcomes by monitoring client progress and adjusting strategies.
- Improved program effectiveness through feedback collection and outcome analysis.
- Supported clients in establishing realistic goals and developing actionable plans.
- Maintained thorough documentation of client interactions and progress for case management.
- Implemented behavioral strategies to promote healthier coping mechanisms in clients.
- Facilitated counseling sessions addressing individual and group client needs.
Outreach Specialist/Program Facilitator
Reach Out
12.2020 - 08.2021
- Enhanced community engagement through effective outreach strategy development.
- Coordinated workshops and events, boosting program awareness and participation.
- Established partnerships with local organizations for collaborative initiatives.
- Evaluated program effectiveness using participant feedback mechanisms.
- Aligned messaging with organizational goals through cross-functional team collaboration.
- Identified market trends to inform and refine communication strategies.
Communication Operator
Morongo Basin Ambulance
08.2019 - 12.2020
- Facilitated communication by operating computers and fax machines effectively.
- Updated database with customer responses through accurate data entry operations.
- Executed clerical tasks including sorting mail and typing documents efficiently.
- Managed incoming calls and coordinated communications via the PA system.
- Oversaw operations of a 10+ line switchboard in a busy dispatch center.
- Conducted searches in directories to gather contact and billing information.
Floor Lead
Great Clips
01.2017 - 08.2019
- Delivered diverse salon services to over 40 customers daily.
- Educated customers on promotions, boosting overall sales performance.
- Achieved sales targets through diligent promotion of products and services.
- Facilitated customer enrollment in loyalty programs, highlighting key benefits.
- Enhanced operational efficiency managing customer requests and transactions.
- Operated cash register efficiently, processing payments and issuing receipts.
General Merchandise Clerk
Stater Brothers
04.2014 - 10.2015
- Enhanced customer satisfaction by responding accurately to inquiries about products.
- Maintained organized inventory by labeling, stocking, and reviewing expiration dates.
- Facilitated positive shopping experiences by addressing complaints and escalating when needed.
- Ensured compliance with health regulations, creating a safe shopping environment for guests.
- Designed attractive product displays to increase sales and showcase merchandise effectively.
- Strengthened customer loyalty by effectively communicating and minimizing refund requests.
Education
Master of Arts - Teaching
United States University
Chula Vista, CA08-2024
Bachelor of Arts - Strategic Communications
National University
La Jolla, CA08.2021
Certificate For POST Basic Dispatch -
Moreno Valley College
Moreno Valley, CA06.2019
Skills
- Staff education and training
- Internal communications
- Copyediting
- Proofreading
- Multitasking Abilities
- Organizational skills
- Customer service
- Decision-making
- Project management
Timeline
Educator
Morongo Unified School District
08.2022 - Current
Social Emotional Learning Coordinator
Morongo Unified School District
10.2021 - 06.2022
Outreach Specialist/Program Facilitator
Reach Out
12.2020 - 08.2021
Communication Operator
Morongo Basin Ambulance
08.2019 - 12.2020
Floor Lead
Great Clips
01.2017 - 08.2019
General Merchandise Clerk
Stater Brothers
04.2014 - 10.2015
Master of Arts - Teaching
United States University
Bachelor of Arts - Strategic Communications
National University
Certificate For POST Basic Dispatch -
Moreno Valley College