ACHLI PHILIPPE
Pembroke Park,FL
Summary
Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.
Overview
2
2
years of professional experience
Work History
Medical Office Specialist
HCA Healthcare Inc.
Miami, FL
07.2023 - Current
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Resolved customer service issues in a timely manner while maintaining professionalism.
- Answered and directed incoming calls in a professional manner.
- Participated in team meetings and training sessions as required by the organization.
- Performed data entry of patient information into electronic health records system.
- Assisted with filing and organizing medical records according to established protocols.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Wrote detailed clinical phone messages for physicians.
- Verified accuracy of insurance claims prior to submission for payment processing.
- Scheduled laboratory tests and radiology procedures for patients as requested by physicians.
Receptionist
Evolution Health Academy
Miami Gardens, FL
07.2022 - Current
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Maintained daily calendars, set appointments with clients and planned daily office events
- Sorted incoming mail and directed to correct personnel each day
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education
Broward College
10.2022
Associate of Arts - Biology
Miami Dade College
12.2019
High School Diploma -
Miami Jackson Senior High School
06.2017
Skills
- Detail-Oriented
- Organization and Efficiency
- Customer Service
- Prioritization and Time Management
- Reliable and Punctual
- Inventory Management
- Multitasking and Prioritization
- Problem-Solving Skills
- Patient Scheduling
- Insurance Verification
- Medical Documentation
- HIPAA Compliance
- Appointment Setting
- OSHA Compliance
- Attention to Detail
Languages
French, Full Professional
Timeline
Medical Office Specialist
HCA Healthcare Inc.
07.2023 - Current
Receptionist
Evolution Health Academy
07.2022 - Current
Broward College
Associate of Arts - Biology
Miami Dade College
High School Diploma -
Miami Jackson Senior High School