Achon Haslip
Uniondale
Summary
Dedicated Case Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
Hassett Lincoln-mercury Sales
02.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Completed registration paperwork and sales documentation.
- Managed high levels of call flow and relayed information to technicians or Sales Associates
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
Case Manager
Allen Homeless Shelter
06.2018 - 11.2024
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Facilitated individual and group sessions to promote positive behavior change for clients.
Case Manager
A&R Multi-Services
06.2018 - 08.2019
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Develop effective working relations and cooperate with medical team throughout the entire case management process
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Arrange abeyance's with social services, health and governmental agencies
- Stayed current on mental health research to follow new developments and research in mental health field.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Observed and monitored client behavior and responses to treatment.
Mixologist
Jamrock Jamaica on the Mile
01.2018 - 01.2019
- Interact with customers, taking orders and serving snacks and drinks
- Assess bar customers' needs and preferences and making recommendations
- Prepared classic, modern, and unique cocktails for each customer.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Plan and present bar menu
- Stored supplies according to bar policies and health code requirements.
- Create and execute monthly marketing strategies
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Check customers' identification and confirm it meets legal drinking age
- Input orders into system at point of sale and created guest checks.
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage state department of health regulations
Home Health Aide
Seni Care Plus
03.2015 - 06.2018
- Provide health care services in patients residences
- Perform domestic and household tasks
- Transport and accompany patients to doctors office or to hospital
- Administer simple prescribed medications
- Assist with clients personal care activities
- Monitor patients (vital signs, temperature, respiration, etc) and report on their condition
- Maintain patients care records and document provided services
- Assist patients with mobility and physical therapies/exercises
- Instruct and counsel patients and families on diet and exercise
- Collect routine specimens
- Provide companionship and basic emotional or psychological support
Housekeeper
The Garden City Hotel
10.2016 - 01.2017
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors of any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Beautician/ Receptionist
Dominican Hair Salon
03.2011 - 06.2015
- Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps
- Greet and welcome guests as soon as they arrive at the salon
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures)
- Order beauty supplies and keep inventory of stock
- Update calendars and schedule appointments
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Education
High School -
Hempstead High School
Hempstead, N.Y.06.2005
Cosmetology - Cosmetology
Long Island Beauty
Hempstead, NY01-2010
Certified Nursing Assistant - Practical Nursing
New York Healthcare
Nassau, NY02-2015
Mixologist License -
EXOTIC MIXERS LLC
Online School04-2017
Narcan Food Service - Food And Nutrition
Food Protection Online Course - NYC Health
Online 04-2018
Skills
- Certified Nursing Assistant
- Home Health Aide Certification
- CPR/AED Certified
- Narcan Certified
- Licensed Bartender
- E Card (Food Handling) Certification
- Microsoft Office
- Spreadsheet tracking
- Appointment confirmation
- Property management systems
- Health codes compliance
- Safe service compliance
Certificationsspecialskills
- Certified Nursing Assistant
- Home Health Aide Certification
- CPR/ AED Certified
- Narcan Certified
- Licensed Bartender
- E Card (Food Handling) Certification
- Microsoft Office
Timeline
Front Desk Receptionist
Hassett Lincoln-mercury Sales
02.2023 - Current
Case Manager
Allen Homeless Shelter
06.2018 - 11.2024
Case Manager
A&R Multi-Services
06.2018 - 08.2019
Mixologist
Jamrock Jamaica on the Mile
01.2018 - 01.2019
Housekeeper
The Garden City Hotel
10.2016 - 01.2017
Home Health Aide
Seni Care Plus
03.2015 - 06.2018
Beautician/ Receptionist
Dominican Hair Salon
03.2011 - 06.2015
High School -
Hempstead High School
Cosmetology - Cosmetology
Long Island Beauty
Certified Nursing Assistant - Practical Nursing
New York Healthcare
Mixologist License -
EXOTIC MIXERS LLC
Narcan Food Service - Food And Nutrition
Food Protection Online Course - NYC Health
Similar Profiles
Christina BillusChristina Billus
BDC Service Representative at Seth Wadley Ford Lincoln MercuryBDC Service Representative at Seth Wadley Ford Lincoln Mercury
Nia WilliamsNia Williams
Sales Associate at Beach Ford Lincoln MercurySales Associate at Beach Ford Lincoln Mercury
Carter MichaelsCarter Michaels
Automotive Technician at Shults Ford Lincoln MercuryAutomotive Technician at Shults Ford Lincoln Mercury