Aciana Herrera
Las Cruces,NM
Summary
Adept at enhancing patient care and team efficiency, my tenure at Mountain View Regional Medical Center honed my clinical assistance and compassionate communication skills. Specializing in EMR systems and patient management, I achieved a 100% quality rating in medical device assembly at Stryker, demonstrating my commitment to excellence and teamwork in high-stakes environments.
Overview
7
7
years of professional experience
Work History
Registered Nurse
Mountain View regional medical center
Las Cruces, NM
11.2023 - Current
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Dispatcher
JPR
Rio Rancho, NM
04.2023 - 11.2023
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Monitored changes in delivery schedule and communicated changes to customers.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Supervised driver dispatching, route planning and vehicle tracking for over 3 drivers.
Medical Device Assembler
Stryker
Phoenix, AZ
08.2022 - 10.2022
- Maintained safe and clean working environment.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
- Documented all actions by completing production and quality assurance forms.
- Assembled components by examining connections for correct fit and fastening parts together.
Front Cashier/Server
Barros Pizza
Tucson, AZ
09.2019 - 03.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
Medical Scribe
Gerald Champion Regional Medical Center
Alamogordo, NM
05.2019 - 08.2019
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Followed clinicians throughout shift in high-volume, busy environments.
- Used Cerner medical record software every day and developed advanced skills.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Informed doctor of urgent patient needs per nursing progress notes.
Hostess
Asian Garden Mall
Alamogordo, NM
12.2017 - 07.2018
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
Bachelor of Science - Nursing
University of Arizona
Tucson, AZ05.2022
Skills
- Parts fabrication
- Production line experience
- Quality inspections
- Safety management
- Menu memorization
- Table Bussing
- Check payment processing
- Dining customer service
- Point of Sale (POS) system operations
- Quality control
- Service prioritization
- Records organization
- Data entry experience
- Clinical assistance
- Electronic Medical Record (EMR) software
- HIPAA requirements
- Extensive anatomy/physiology knowledge
- Critical thinking
- Team player with positive attitude
- Processing Orders
- Delivery Procedures
- Delegating Work
- Verbal and Written Communication
- Customer File Maintenance
- Work Crew Dispatch
- Precepting
- Medical assessment
- IV management
- Discharge coordination
- Chart updating
- Policy compliance
- Compassion and empathy
- Medication distribution
- Direct and indirect patient care
- Advanced cardiac life support (ACLS) certification
- Emotional awareness
- EMR systems
- Family education
- Personal care needs
- Patient management
- SBAR communication
Additional Information
- BLS/CPR certified
Education and Training
other
Licenses
- Registered Nurse
Timeline
Registered Nurse
Mountain View regional medical center
11.2023 - Current
Dispatcher
JPR
04.2023 - 11.2023
Medical Device Assembler
Stryker
08.2022 - 10.2022
Front Cashier/Server
Barros Pizza
09.2019 - 03.2020
Medical Scribe
Gerald Champion Regional Medical Center
05.2019 - 08.2019
Hostess
Asian Garden Mall
12.2017 - 07.2018
Bachelor of Science - Nursing
University of Arizona
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