AD Moreau

Delivers a high level of quality library services.

• Assisted patrons with library's computers and provided information on logging onto Internet.
• Entered and updated lending transactions of library users.
• Maintained accurate records and confidentiality of library book and periodical inventory.
• Supported staff with facility maintenance, security, services and daily staff tasks.
• Placed books on proper shelves when returned to circulation.
• Answered patron questions in-person or by phone regarding library services and resources.
• Provided assistance and support to staff in regard to facility maintenance, security and services.
• Handled receipt processing for book, audio-visual and computer software inventories.
• Collected and processed fines on overdue library materials.
• Educated patrons on use of reference sources, card catalogs and automated information systems.
• Marketed library's many services to visitors and patrons through active communication.

• Guided hundreds of people daily, including school, family, community and work groups of up to hundreds of people on tours of museum.
• Provided information through narratives on various sites throughout the city area, relaying little-known stories to provide interest.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Collected tickets and fees from each individual prior to start of tour.
• Built personal relationships with guests to promote positive experiences.
• Received and processed stock into inventory management system.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Conducted research, gathered information from multiple sources and presented results.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Guided groups of up to 100 people on tours of Museum.