AD Snead
Danville,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waiter
Massaki Hibachi & Sushi Bar
09.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worker
Family Fun Zone USA
08.2021 - 10.2022
- Restocked items on shelves and bins to keep inventory available.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Offered exceptional customer service to all guests.
- Adhered to company policies, safety procedures and performance standards.
- Maintained and repaired facilities, equipment and tools.
Food Service Worker
O'Kelly's Deli & Pastries
03.2019 - 09.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Cooked batches of food according to standard recipes.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Education
High School Diploma -
Chatham High School
Chatham, VA05.2020
Skills
- Dining Customer Service
- Reading Comprehension
- Adaptable and Flexible
- Customer Relations
- Work Planning and Scheduling
- Cash Handling
- Phone Inquiries
- Accurate Money Handling
Timeline
Waiter
Massaki Hibachi & Sushi Bar
09.2022 - Current
Worker
Family Fun Zone USA
08.2021 - 10.2022
Food Service Worker
O'Kelly's Deli & Pastries
03.2019 - 09.2022
High School Diploma -
Chatham High School