Katherine Hugill
Warehouse Associate
LINCOLN PARK,MI
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused. Keeping operations organized and efficient to strengthen team performance and maximize efficiency. Strengths in stocking and multitasking, along with excellent customer service.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse Associate
Amazon
Romulus, MI
08.2020 - Current
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Worked safely around moving machinery.
Technician, EEC Instrumentation Worker
Jacobs Technology
Dearborn, MI
10.2016 - 10.2019
- Determined maintenance requirements and assigned repairs to qualified employees.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Enhanced manufacturing processes, reduced waste and enhanced quality.
- Executed diagnostics, troubleshooting and evaluations on prototype equipment.
Bakery Clerk
Kroger
Lincoln Park, MI
02.2016 - 10.2016
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Server/Cashier
Dennys Restaurant
Taylor, MI
10.2015 - 10.2016
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Riverview Community High School
Riverview, MI 06.2013 - 06.2013
No Degree - Aviation Technology
Michigan Institute of Aviation And Technology
Canton, MI 09.2012 - 06.2014
Skills
Labeling and boxing
Operations support
System monitoring
Customer service expert
Technical documents comprehension
Flexible and Adaptable
MS Office
Self-Motivated
Attention to Detail
Teambuilding
Problem-Solving
Timeline
Warehouse Associate
Amazon
08.2020 - Current
Technician, EEC Instrumentation Worker
Jacobs Technology
10.2016 - 10.2019
Bakery Clerk
Kroger
02.2016 - 10.2016
Server/Cashier
Dennys Restaurant
10.2015 - 10.2016
High School Diploma -
Riverview Community High School
06.2013 - 06.2013
No Degree - Aviation Technology
Michigan Institute of Aviation And Technology
09.2012 - 06.2014