Jarrod McKay
Business Systems Analyst
Austin,TX
Summary
A professional Business Systems Analyst in IT with more than 8 years of experience supporting business applications and data integrations. Proven leader in managing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse technologies and delivering engineering solutions across functional departments.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Business Systems Analyst
Tokyo Electron America
Austin, Texas
04.2016 - Current
- Create IT test specifications and identified system dependencies during a project implementing SAP
- Design and lead implementation of a time accounting system with an integration to our CRM Dynamics and SAP environment for the US, Europe and Asia regions
- Lead a first of its kind initiative to utilize optical character recognition software for purchase order processing
- Drive and own backlog grooming and management, prioritize the iteration and drive acceptance testing and delivery of iteration as a Scrum Master
- Work directly with product owners, program managers, developers, testers, and customers to define features, user stories and process flows
- Support an Agile Software Development process, working in conjunction with end users and stakeholders to create to-be system diagrams and requirements
Business Analyst
Hewlett Packard Enterprise
San Antonio, Texas
08.2014 - 02.2016
- Research and analyze KPI data for trends impacting internal and external metrics
- Perform QA tests and UAT on newly created dashboards and reports
- Conduct meetings with functional teams to create and document workflow and process’s
- Facilitate requirement gathering sessions with external and internal teams for report requests
- Present monthly updates to upper and lower management
- Support applications throughout their Software Development Life Cycle (SDLC) as a tester
- Provide business process solutions to trending problems in an enterprise-wide healthcare operation
- Train new employees on various tools and our operations processes
- Key member on a team that put together a proposal for a contract bid which was awarded to the organization
Education
BBA - Computer Information Systems & Quantitative Methods
Texas State University, McCoy College of Business Administration
San Marcos, TX 08.2011 - 05.2014
Skills
CRM Dynamics
Agile expertise
Data migration
Solution testing and implementation
Oracle
SQL Management Studios
Visual Studos
C Languages
SAP Implementation
Data Integration
Affiliations
AITP (Association of Information Technology Professionals)
NAACP University of Louisiana at Monroe Chapter
Timeline
Business Systems Analyst
Tokyo Electron America
04.2016 - Current
Business Analyst
Hewlett Packard Enterprise
08.2014 - 02.2016
BBA - Computer Information Systems & Quantitative Methods
Texas State University, McCoy College of Business Administration
08.2011 - 05.2014