MALIK SMITH
Lithonia
Summary
Detail-oriented Service Technician with a proven track record of meticulously testing and evaluating service options to deliver high-quality resolutions. Efficiently completes service orders promptly and ensures accuracy in documentation. Committed to providing superior service and fostering clear and effective communication with clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
Reliable Heating and Air
04.2023 - Current
- Installed new appliances, wiring and machinery in homes with defective equipment
- Conducted preventive maintenance on a variety of machines and systems
- Provided training on the safe usage of equipment when needed
- Repaired faulty components such as motors, pumps, valves, switches
- Collaborated with team members to complete projects efficiently and effectively
- Provided technical support to customers over the phone and in person
- Installed new components or replaced defective parts to restore functionality
- Identified potential problems during routine inspections in order to prevent future breakdowns
- Conducted service appointments to diagnose and fix problems
Delivery Driver
Amazon DSP
10.2021 - 03.2023
- Completed on time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Loaded truck and properly secured items to prevent damage for deliveries
- Delivered packages to customer doorsteps and business offices
Construction Worker
MME Construction
04.2020 - 01.2021
- Loaded, unloaded and moved material to and from storage and production areas
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
- Assisted with successful, time-sensitive renovations of various structures
- Gathered and disposed of worksite debris to remove safety hazards
- Observed safety regulations on job sites to minimize accidents
- Directed traffic away from hazardous locations to protect team members and the general public
- Changed water meters / water lines
- Road cuts
Education
EPA Certification - HVAC
UEI College
Morrow, GA05-2022
Skills
- Proficient in installing and maintaining appliances, wiring, and machinery to ensure optimal functionality
- Skilled in performing preventive maintenance to extend the lifespan of equipment and systems
- Experienced in providing technical training on equipment safety and usage
- Adept at diagnosing and repairing faulty components, including motors, pumps, valves, and switches
- Strong teamwork and collaboration skills to complete projects efficiently and effectively
- Excellent technical support abilities, assisting customers in person and over the phone
- Experienced in restoring functionality by installing new components or replacing defective parts
- Skilled in identifying potential system issues during routine inspections to prevent breakdowns
- Proficient in conducting service appointments to diagnose and resolve equipment malfunctions
Certification
- EPA Section 608 Technician Certification- Environmental Protection Agency.
Timeline
Service Technician
Reliable Heating and Air
04.2023 - Current
Delivery Driver
Amazon DSP
10.2021 - 03.2023
Construction Worker
MME Construction
04.2020 - 01.2021
EPA Certification - HVAC
UEI College
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