Ada Campbell
Mooresville,NC
Summary
Dedicated team member across many fields with strong multi-tasking skills, a positive outlook, and people-forward attitude. Known for effective communication, eager leadership, and seamless and speedy service. Seeking a challenging position that utilizes hands-on skillset and creates a fast paced environment, with opportunities to serve the community.
Overview
4
4
years of professional experience
Work History
Team Member
Dairy Queen
Mooresville, NC
04.2023 - Current
- Establishes clear and respectful communication with customers, providing courteous customer service to take dessert orders.
- Accurate management of cash, digital transactions, and refunds; Precise management of the register's daily profits and losses.
- Efficient memorization and assembly of a variety of dessert items, adhering to quality standards.
- Performance of daily restaurant maintenance, including detailed equipment disassembly, cleaning, and reassembly, restaurant cleaning and restocking, all adhering to health and safety standards.
- Guided hands-on training and mentorship to new team members, ensuring competency in daily job duties.
- Leading daily opening and closing procedures; ensuring readiness and cleanliness for business, reviewing daily profits, and securing the restaurant at the end of shifts.
Dining Services Employee
The Pines at Davidson
Davidson, NC
11.2023 - 11.2024
- Delivered a professional, personalized service-oriented experience in a fast-paced resident-focused environment.
- Provided friendly, compassionate service to residents of all ages, abilities, and levels of health.
- Catered to diet-specific resident requests, specifically involving food sensitivities, allergies, and avoidances.
- Accurately processed orders and bills using a POS system.
- Served meals and beverages efficiently, prioritizing timeliness and positive experience.
- Delivered high-quality customer service, responding empathetically to concerns and resolving issues promptly.
- Cleared, cleaned, and reset tables and restaurants in accordance with health and safety standards for residents at higher risk.
- Completed yearly training for health-related risks and safety concerns within older populations.
- Completed side work and closing responsibilities; including cleaning, restocking, and daily restaurant maintenance ensuring the smooth running of dining services.
Server
Shiki's Four Seasons
Mooresville, NC
03.2022 - 09.2022
- Facilitated seamless processing of customer food orders via phone and platforms such as Grubhub, DoorDash, and ChowNow.
- Managed customer payment processing, maintaining accuracy in both cash and digital transactions.
- Provided in restaurant service and delivered food promptly, ensuring a positive dining experience.
- Executed table clearing, cleaning, and resetting procedures to uphold cleanliness and health standards.
- Performed essential side work tasks to ensure operational efficiency, including restocking sauces, organizing silverware, and maintaining cleanliness throughout the restaurant.
Education
Biology
North Carolina State University
Raleigh, NC05-2029
High School Diploma -
Lake Norman High School
Mooresville, NC05-2025
Certificate of Technical Studies - Emergency Medical Technician
Mitchell Community College
Statesville, NC05-2025
Skills
- Positive Attitude
- Hospitality & Conflict Management
- Teamwork and Collaboration
- Problem-solving
- Basic life support
- CPR and First Aid
- Critical decision-making skills
- Strong multitasking
Timeline
Dining Services Employee
The Pines at Davidson
11.2023 - 11.2024
Team Member
Dairy Queen
04.2023 - Current
Server
Shiki's Four Seasons
03.2022 - 09.2022
Biology
North Carolina State University
High School Diploma -
Lake Norman High School
Certificate of Technical Studies - Emergency Medical Technician
Mitchell Community College