Summary
Overview
Work History
Education
Skills
Timeline
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Ada Heath

Ambrose,GA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash handling, honed at Publix and Taco Bell. Excelled in enhancing customer satisfaction and loyalty through exceptional service and professionalism. Skilled in training teams, managing time efficiently, and solving complex problems. Proven track record of improving operational efficiency and maintaining high cleanliness standards.

Overview

1
1
year of professional experience

Work History

Cashier

Publix
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Learned duties for various positions and provided backup at key times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Team Trainer

Taco Bell
06.2023 - 12.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Led by example in all aspects of work, instilling strong sense of professionalism and dedication within team.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Taught new team members correct procedures for all areas of operations.
  • Trained new employees in specific job requirements.

Education

High School Diploma -

Coffee High School
Douglas
06-2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethics and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and Courtesy
  • Order Taking
  • Cash handling expertise
  • Complex Problem-Solving

Timeline

Cashier

Publix
12.2023 - Current

Team Trainer

Taco Bell
06.2023 - 12.2023

High School Diploma -

Coffee High School

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Ada Heath