Ada Herrera
Queens
Summary
Customer-oriented Bartender offering [Number]-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
4
4
years of professional experience
Work History
Bartender
MBG Inspired Twa Hotel
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Dave & Buster's
11.2021 - Current
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Planned and coordinated special events to boost customer numbers and profits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Poured wine, beer and cocktails for patrons.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Host/Server
4kcafe/mojo restaurant
04.2021 - 12.2022
- Served food and beverages to patrons and immediately remedied issues with orders.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Secretary's Assistant
Woodhaven Mason
01.2021 - 02.2022
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Certificate - Central Service Technician
La Guardia Community College
Queens, NY04.2023
GED -
La Guardia Community College
Queens, NY06.2021
Skills
- Basic Accounting
- Interpersonal Relationships
- Monitoring Alcohol Consumption
- Supply and Inventory Maintenance
- Safe Serving Knowledge
- Conversant in [Language]
- Cash and Credit Transactions
- Cash Register Operation
- Service-Oriented Mindset
- Teamwork and Professionalism
- Food Service
- Wine and Liquor Expertise
- Food and Beverage Service
Education and Training
Queens, NY,true,Queens, NY
Contact
Queens, NY 11356
Languages
Spanish
Native or Bilingual
Timeline
Bartender
MBG Inspired Twa Hotel
04.2024 - Current
Bartender
Dave & Buster's
11.2021 - Current
Host/Server
4kcafe/mojo restaurant
04.2021 - 12.2022
Secretary's Assistant
Woodhaven Mason
01.2021 - 02.2022
Certificate - Central Service Technician
La Guardia Community College
GED -
La Guardia Community College
Similar Profiles
MICHELL JENKINSMICHELL JENKINS
Supervisor at MBG Inspire / TWA HotelSupervisor at MBG Inspire / TWA Hotel
IVANA RAMSAMMYIVANA RAMSAMMY
Guest Service Agent at TWA HotelGuest Service Agent at TWA Hotel
Tereza GjeloshajTereza Gjeloshaj
Director of Housekeeping at TWA HotelDirector of Housekeeping at TWA Hotel