Hi, I’m
ADA LOPEZ
Eatontown,USA
Summary
A professional with solid experience in financial operations and accounts management, prepared for this role. Strong focus on processing invoices, reconciling statements, and managing vendor relationships, ensuring accuracy and compliance. Reliable team collaborator, adaptable to changing needs, and consistently achieving results in fast-paced environments. Known for attention to detail, problem-solving skills, and effective communication.
Overview
19
years of professional experience
Work History
RWJBarnabas Health
Clinical Contract Specialist
09.2012 - Current
Job overview
- Responsible to expedite the day to day activities of the Clinical Equipment Management Program for specified locations, Includes but is not limited to, contract evaluation, working with vendors and end users to identify operational challenges and solution for them.
- Works with vendors, provides approval or alternatives when the threshold is exceeded on large loss repairs.
- Validates that proper work was performed, approves invoices for payment, and provides information to management for the formulation of reports.
- Works as part of team to improve process and create common solutions to support our goal of providing the highest quality service at the lowest possible cost. Works with other departments.
- Assists/Covers other Specialists during vacations or periods of high demand. After hours availability for emergency phone calls (will to be rotated among the Specialists)Travel to various locations is required. Other duties as assigned.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Barnabas Health
Accounts Payable Customer Service Supervisor
01.2008 - 08.2012
Job overview
- Supervises all incoming phone calls, all emails to the A/P Customer Service mailbox, all faxes from vendors, third parties and all affiliates.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Responsible for supervising the process of vendor statement reconciliations
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Creates routine operational and special/ad hoc reports as required.
- Supervises and trains all members of the Customer Service team.
- Extensive interaction with the People Soft IT team to handle all issues that may arise with any aspect of the Customer Service team.
- Monitors staff time and attendance via E-time system.
- Keeps management apprised of any issues affecting the efficient operations of the Department.
- Maintains all Accounts Payable files in accordance with Corporate Policy and Government Regulations.
- Cooperates with all internal, third party and independent auditors as necessary
- Hires new staff members as necessary
Saint Barnabas Health Care System
Accounts Payable Customer Service Representative
01.2006 - 01.2008
Job overview
- Extensively and routinely communicates with Materials Management, Finance, Corporate, Affiliate Administration, Department Heads, third parties and especially all Vendors.
- Fields all incoming phone calls and faxes from vendors, third parties and all affiliates
- Fills out Customer Service list of invoices and other items to be paid in a payment Cycle to help prevent credit hold and site interruptions of services.
- Communicates regularly with the Cash Management Coordinator on all vendor issues.
- Responsible for completing all vendor statement reconciliations.
Education
Middlesex County CollegeEdison, NJ
Mother Seton Regional High SchoolClark, NJ
06.1996
Skills
- Effective task prioritization
- Vendor relations
- Data inputting
- Entry verification
- Payment processing
- Invoice processing
- Account reconciliation
- Statement reconciliation
- Data entry
- Transaction reviewing
Languages
Spanish
Full Professional
English
Full Professional
Work Type
Full TimeWork Location
RemoteHybridTimeline
Clinical Contract Specialist
RWJBarnabas Health
09.2012 - Current
Accounts Payable Customer Service Supervisor
Barnabas Health
01.2008 - 08.2012
Accounts Payable Customer Service Representative
Saint Barnabas Health Care System
01.2006 - 01.2008
Middlesex County College
Mother Seton Regional High School
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