Dedicated professional with a strong work ethic and exceptional problem-solving abilities, honed at Test Kitchens. Proven track record in maintaining cleanliness and efficiency in fast-paced environments. Skilled in kitchen equipment use and committed to upholding food safety regulations, contributing to a positive team atmosphere and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Dishwasher
Test Kitchens
08.2022 - 10.2024
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Stepped into additional roles during busy times to boost coverage of important stations.
Baker
Test Kitchens
08.2022 - 10.2024
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Managed customer service operations, including taking orders and resolving complaints.
Operated cash registers and processed payments accurately.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Increased production efficiency through effective time management and multitasking during busy periods.
Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Maintained accurate inventory of baking supplies and ingredients.
Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Trained and supervised new employees on bakery operations and procedures.
Adjusted recipes based on available ingredients or dietary restrictions,
Created appealing displays to showcase products in bakery.
Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Cashier
Test Kitchens
08.2022 - 10.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Janitor
Test Kitchens
08.2022 - 10.2024
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Kept building spaces premises clean inside and outside.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Prep Line Cook
Test Kitchens
08.2022 - 10.2024
Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
Supported inventory management efforts through accurate tracking of supplies and placing timely orders with suppliers as needed.
Maintained a comprehensive knowledge of ingredients used in each dish to confidently answer customer inquiries about allergens or modifications.
Cook
Test Kitchens
08.2022 - 09.2024
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Streamlined kitchen operations with effective communication and collaboration among team members.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Collaborated with management team to develop new menu items.
Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
Developed and maintained clean and organized kitchen workspace, setting standard for team.
Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
Developed system for inventory management, reducing waste and cutting costs.
Trained new kitchen staff, ensuring they met restaurant's high standards.
Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
Customer Service Representative
Test Kitchens
08.2022 - 08.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Custodian
Coastal Carolina University Housing
09.2014 - 04.2016
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Continuous Improvement Specialist at Jm Test Systems - Test Equipment Calibration, Sales And RentalContinuous Improvement Specialist at Jm Test Systems - Test Equipment Calibration, Sales And Rental
Receiving Clerk at Jm Test Systems - Test Equipment Calibration, Sales And RentalReceiving Clerk at Jm Test Systems - Test Equipment Calibration, Sales And Rental