Ada Ramos
Centreville,VA
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
7
7
years of professional experience
2025
2025
years of post-secondary education
Work History
OB/GYN Receptionist
William J. Garcia, Obgyn
Vienna, Virginia
09.2025 - Current
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for executives.
- Processed incoming and outgoing mail with attention to detail.
- Coordinated office supplies inventory and placed orders as needed.
- Maintained organized filing system for client records and documents.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Asset Protection Operation TA
Walmart
Chantilly, Virginia
03.2025 - 09.2025
- Conducted regular audits of merchandise to identify potential security risks.
- Collaborated with team members to develop effective loss prevention strategies.
- Assisted in training staff on security protocols and emergency procedures.
- Investigated suspicious activities and reported findings to management promptly.
- Engaged with customers to provide excellent service while maintaining security awareness.
- Executed safety protocols to protect the store's assets.
- Partnered with store managers on basis to conduct loss investigations.
- Collaborated with teachers to develop instructional strategies and classroom activities.
House Cleaner
Isabel’s House cleaning
Centreville
02.2019 - 03.2025
- Maintained cleanliness of homes using effective cleaning techniques and supplies.
- Organized cleaning schedules to ensure timely service for all clients.
- Collaborated with team members to efficiently complete large cleaning projects.
Education
Business Management
Northern Virginia Community College
Annandale, VA 06.2024 - 09.2025
Centreville Hogh School
Clifton, VASkills
- Customer service
- Loss prevention
- Team collaboration
- Safety procedures
- Problem solving
- Time management
- Organization skills
- Multi-line telephone skills
- Scheduling
Languages
Spanish
Native/ Bilingual
Timeline
OB/GYN Receptionist
William J. Garcia, Obgyn
09.2025 - Current
Asset Protection Operation TA
Walmart
03.2025 - 09.2025
Business Management
Northern Virginia Community College
06.2024 - 09.2025
House Cleaner
Isabel’s House cleaning
02.2019 - 03.2025
Centreville Hogh School