ADA Rosales
Lancaster,CA
Summary
Proven customer service specialist, excelled at Smart and Final by enhancing customer satisfaction through expert handling of inquiries and sales transactions. Skilled in merchandise upselling and record preparation, consistently promoting loyalty programs to boost sales. Demonstrates exceptional communication and problem-solving abilities, ensuring a seamless shopping experience.
Overview
1
1
year of professional experience
Work History
Customer Service Clerk
Smart and Final
Lancaster, CA
08.2024 - Current
- Assisted customers in selecting appropriate products or services to meet their needs.
- Performed cashier duties including processing credit card payments and issuing receipts.
- Maintained a clean work environment by adhering to company safety procedures.
- Greeted customers upon entrance and handled cash and credit transactions.
Cashier/Customer Service Representative
Mc Boba
Lancaster, CA
03.2024 - 05.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
High School Diploma -
Antelope Valley High School
Lancaster, CASkills
- Customer service excellence
- Refunds processing
- Merchandise upselling
- Sales closing
- Record preparation
- Account updating
Accomplishments
- Honor Roll
References
References available upon request.
Timeline
Customer Service Clerk
Smart and Final
08.2024 - Current
Cashier/Customer Service Representative
Mc Boba
03.2024 - 05.2024
High School Diploma -
Antelope Valley High School