Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ada Scarborough

Austin,TX

Summary

Dynamic and results-oriented professional with extensive experience at Halcyon Productions, adept in equipment installation and client communication. Excelled in creating innovative lighting designs and enhancing customer relations, demonstrating exceptional clerical support and phone etiquette. Proven track record of improving operational efficiency and customer satisfaction.

Overview

20
20
years of professional experience

Work History

Personal Assitant/Lighting Systems Technician

Halcyon Productions
New Castle, CO
07.2021 - 09.2024
  • Customized lighting effects using gels, gobos, and filters.
  • Connected, concealed and rolled cables and wires.
  • Assisted with assembling, moving and positioning production scaffoldings, dollies and stands.
  • Repositioned and changed lighting in-between shots.
  • Assisted in the design of lighting schemes to enhance the mood and aesthetics of productions.
  • Performed bookkeeping and clerical tasks for the company owner.

Receptionist

Manu International Salon
Los Angeles, CA
06.2017 - 08.2018
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Updated daily log book with information about visitors entering the premises.

Customer Service Representative

Vulcan Video
Austin, TX
03.2005 - 08.2010
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Updated and maintained databases with current information.

Education

Bachelor of Arts -

Austin Community College
Austin, TX

Skills

  • Client communication
  • Equipment installation
  • Scheduling
  • Front desk operations
  • Customer and client relations
  • Clerical support
  • Phone etiquette
  • Documentation and reporting

Timeline

Personal Assitant/Lighting Systems Technician

Halcyon Productions
07.2021 - 09.2024

Receptionist

Manu International Salon
06.2017 - 08.2018

Customer Service Representative

Vulcan Video
03.2005 - 08.2010

Bachelor of Arts -

Austin Community College
Ada Scarborough