Ada Scarborough
Austin,TX
Summary
Dynamic and results-oriented professional with extensive experience at Halcyon Productions, adept in equipment installation and client communication. Excelled in creating innovative lighting designs and enhancing customer relations, demonstrating exceptional clerical support and phone etiquette. Proven track record of improving operational efficiency and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Personal Assitant/Lighting Systems Technician
Halcyon Productions
New Castle, CO
07.2021 - 09.2024
- Customized lighting effects using gels, gobos, and filters.
- Connected, concealed and rolled cables and wires.
- Assisted with assembling, moving and positioning production scaffoldings, dollies and stands.
- Repositioned and changed lighting in-between shots.
- Assisted in the design of lighting schemes to enhance the mood and aesthetics of productions.
- Performed bookkeeping and clerical tasks for the company owner.
Receptionist
Manu International Salon
Los Angeles, CA
06.2017 - 08.2018
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated daily log book with information about visitors entering the premises.
Customer Service Representative
Vulcan Video
Austin, TX
03.2005 - 08.2010
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Updated and maintained databases with current information.
Education
Bachelor of Arts -
Austin Community College
Austin, TXSkills
- Client communication
- Equipment installation
- Scheduling
- Front desk operations
- Customer and client relations
- Clerical support
- Phone etiquette
- Documentation and reporting
Timeline
Personal Assitant/Lighting Systems Technician
Halcyon Productions
07.2021 - 09.2024
Receptionist
Manu International Salon
06.2017 - 08.2018
Customer Service Representative
Vulcan Video
03.2005 - 08.2010
Bachelor of Arts -
Austin Community College