Ada Arlett Martinez Amaya
Lost Hills,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Kern Gastroenterology Medical Group
08.2023 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Verified patient insurance coverage and collected required co-payments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Provided prompt, polite and professional in-person and telephone customer service.
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Updated patient information and insurance details for accurate electronic medical records.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Expedited referrals to specialists by coordinating appointments, sharing pertinent medical history, and obtaining necessary authorizations from insurance providers.
Cashier
Loves Travel Stop
10.2019 - Current
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Trained new staff on food preparation and safety procedures.
- Monitored food temperature, discarding items not stored correctly.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained composure and work quality while under stress.
- Learned other teammates' work tasks to train as backup.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Collaborated with team members to ensure smooth service during peak hours, resulting in positive customer feedback.
- Maintained a clean and sanitary work environment, reducing the likelihood of food contamination.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and maintained work areas, equipment and utensils.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
Medical Assisting
UEI College
Bakersfield, CA09.2023
High School Diploma -
Wasco High School
Wasco, CA05.2020
Skills
- Reliable team player
- Heartsaver CPR AED
- Blood and Tissue Collection
- Medical Terminology
- Clear Communication
- Compassionate
- Vital Signs Documentation
- Customer Service
- Patient Chart Tracking
- Adaptable
- Patient-focused care
- Critical Thinking
- HIPAA Compliance
- Basic Math
- Patient support
- Reliable transportation
- Appointment Scheduling
- Diagnostic Procedures
- Electronic Charting
- Patient oral care
- Insurance Billing
- Phone and Email Etiquette
- Appointment management
- Prescription Refills
- Problem-Solving
- Positive Attitude
- Insurance Authorizations
- Coding Procedures
Languages
Spanish
Limited Working
Timeline
Medical Assistant
Kern Gastroenterology Medical Group
08.2023 - Current
Cashier
Loves Travel Stop
10.2019 - Current
Medical Assisting
UEI College
High School Diploma -
Wasco High School
Similar Profiles
Teresa EllisTeresa Ellis
APRN at St. Joseph Medical Group GastroenterologyAPRN at St. Joseph Medical Group Gastroenterology
Caroline LunaCaroline Luna
Medical Assistant at West Gastroenterology Medical GroupMedical Assistant at West Gastroenterology Medical Group
Paula LadriganPaula Ladrigan
Billing Specialist at Gastroenterology Consultants Medical GroupBilling Specialist at Gastroenterology Consultants Medical Group