Joseph Knowles
Starkville,MS
Overview
5
5
years of professional experience
Work History
Walmart
Customer Service Associates
10.2020 - 01.2024
- Assisted customers with purchases, returns, and issue resolution, maintaining professionalism in high-volume settings.
- Trained and mentored new employees on policies, POS system, and customer engagement strategies.
- Handle returns, refunds, and exchanges according to Walmart policy.
Walmart
Automotive Technician
04.2025 - Current
- Performed diagnostic, repairs, and maintenance services for customer vehicles, ensuring safety and efficiency.
- Delivered strong customer service by emplaning technical issues in clear, simple terms.
- Maintained a clean and organized workspace to ensure safety and efficiency during repairs.
Education
Bachelor of Science - Computer Science
Mississippi State University
Starkville, MS12-2025
Skills
- Programming Languages: Python, C, C, Visual Basic
- Tools & Technologies: Visual Studio Code, PyCharm, VirtualBox, GitHub, Microsoft Office
- Platforms: Linux (Ubuntu, WSL), Windows
Timeline
Walmart
Automotive Technician
04.2025 - Current
Walmart
Customer Service Associates
10.2020 - 01.2024
Bachelor of Science - Computer Science
Mississippi State University