Adair VIllagran
West Covina,CA
Summary
Dedicated and reliable food service professional with over 3 years of experience in fast-paced restaurant and catering environments. Proven ability to lead teams, manage kitchen operations, and deliver exceptional customer experiences. Skilled in training staff, inventory control, and high-volume food preparation. Adept at handling pressure with professionalism, maintaining quality standards, and driving operational efficiency. Recognized for strong work ethic, multitasking skills, and commitment to excellence in every role.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dog Haus Biergarten
08.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed opening and closing shift kitchen tasks.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
Catering Assistant / Food Server
Limon's Catering Services
08.2022 - 08.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to event locations for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained flexible work schedule to meet event needs.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Followed food safety practices and sanitation guidelines.
Crew Member
McDonald's
03.2022 - 12.2022
- Received raise in October for excellent workmanship
- Was seen as dependable and punctual
- Worked front counter, drive-thru and other areas.
- Worked well with coworkers and accepted coaching from management.
- Took orders, prepared meals, and collected payments.
- Collaborated with coworkers to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associate of Arts - Music Performance
Citrus College
Glendora, CA06-2026
High School Diploma -
Gladstone High School
West Covina, CA06.2022
Skills
- Problem-solving
- Customer service focus
- Strong verbal and written communication
- Cash handling
- Multitasking Under Pressure
- Attention to Detail
- Dependability & Punctuality
Timeline
Shift Leader
Dog Haus Biergarten
08.2023 - Current
Catering Assistant / Food Server
Limon's Catering Services
08.2022 - 08.2023
Crew Member
McDonald's
03.2022 - 12.2022
Associate of Arts - Music Performance
Citrus College
High School Diploma -
Gladstone High School
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