Adaisia Foster
Simpsonville,US
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Carolina Center for Oral and Facial Surgery
Greenville, SC
04.2025 - 11.2025
- Coordinated multidisciplinary case conferences to ensure timely care decisions and clearer treatment plans.
- Managed patient scheduling and follow-up, enhancing appointment throughput and ensuring timely patient access.
- Streamlined admission and discharge procedures, reducing patient wait times and improving flow.
- Directed patient movement throughout clinic, optimizing flow and enhancing patient experience.
- Maintained accurate documentation and communication with families and providers to support coordinated care.
- Executed administrative duties including scheduling appointments and updating patient records to support efficient clinic operations.
- Consistently followed sterilization protocols to maintain a safe and hygienic treatment environment.
Dental Assisting
Monroe Family Dentistry
Greenville, US
10.2023 - 01.2025
- Assisted during patient examinations and treatments by taking radiographs, impressions, and pouring models to support accurate diagnoses and effective care.
- Placed fillings, temporary crowns and bridges after surgical procedures, protecting teeth long term or until permanent dental restorations or prosthetics were created.
- Prepared and organized trays of instruments for dental procedures, ensuring compliance with established protocols for efficiency and safety.
- Performed comprehensive dental assessments, including diagnosis and treatment planning.
- Performed diagnostic tests including taking dental impressions and radiographs of teeth and jaws.
- Updated and maintained patient dental records, contributing to comprehensive patient care and streamlined treatment processes.
Sales Development Representative
Concrete Driveway Co.
Greenville, US
06.2021 - 09.2023
- Engaged with leads through phone calls and emails to qualify their needs effectively.
- Qualified inquiries to introduce products and services, aligning solutions with customer needs.
- Set appointments to present solutions to prospective customers.
- Generated new prospects and nurture existing prospects through outbound phone calls and emails.
- Collaborated and supported sales team to build sales pipeline.
- Acted as the primary contact for customer inquiries and concerns.
- Provide positive and professional inbound customer service to resolve issues effectively and quickly.
Education
Dental Assisting -
Capstone Career Development Center
Greenville, SC01-2025
High School -
Campbell High School
Smyrna, GA01-2018
Skills
- Care coordination
- Patient scheduling
- Document management
- Patient documentation
- Documentation management
- Administrative duties
- Patient advocacy
- Time management
- Problem solving
- Customer service
- Team oriented
- Relationship management
Accomplishments
- Managed patient scheduling and follow-up, improving appointment throughput with measurable results.
- Streamlined admission and discharge procedures, reducing patient wait times and improving flow.
- Maintained accurate documentation and communication with families and providers to support coordinated care.
- Managed patient flow in a high-volume clinic.
- Demonstrated outstanding adherence to sterilization protocols.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Collaborated and supported sales team to build sales pipeline.
- Responded to and qualified inquiries to introduce products and services.
- Set appointments to present solutions to prospective customers.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
Timeline
Patient Care Coordinator
Carolina Center for Oral and Facial Surgery
04.2025 - 11.2025
Dental Assisting
Monroe Family Dentistry
10.2023 - 01.2025
Sales Development Representative
Concrete Driveway Co.
06.2021 - 09.2023
Dental Assisting -
Capstone Career Development Center
High School -
Campbell High School