Driven and bilingual professional with a proven track record at Bolthouse Fresh Foods, enhancing productivity and safety. Excelled in quality assurance and customer communication, achieving significant reductions in customer dissatisfaction. Skilled in packing products and fostering team collaboration, consistently seeking improvement opportunities to drive results and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Production Worker
Bolthouse Fresh Foods
02.2023 - Current
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Took on additional shifts during peak work periods to keep projects on schedule.
Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Cashier Shift Leader
Tacos La Villa Mexican Grill
06.2022 - 02.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Shift Leader in Training
Pieology
04.2022 - 06.2022
Streamlined scheduling processes by effectively balancing staff availability with business needs, minimizing labor costs while maintaining adequate coverage.
Managed inventory levels with accurate record-keeping and timely ordering, reducing waste and optimizing stock levels.
Provided clear communication between management and staff, fostering a positive work atmosphere.
Ensured timely completion of all assigned tasks during shifts, maximizing productivity within the team.
Maintained a safe and clean working environment, adhering to company policies and safety protocols.
Collaborated with other shift leaders to identify areas for improvement and implement necessary changes for better operational efficiency.
Assisted in the development of training materials for new shift leaders to ensure consistency in operations.
Cook / Cashier
Tacos La Villa Mexican Grill
05.2019 - 04.2022
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Communicated closely with servers to fully understand special orders for customers.
Trained and supervised cooking staff to expertly meet daily needs.
Education
N/A -
Bakersfield High School
Bakersfield, CA
05.2018
Skills
Product packing
Quality assurance standards
Worksite safety
Communication skills with customers
Bilingual
Go to work drive
Always looking for ways to improve
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Production Worker
Bolthouse Fresh Foods
02.2023 - Current
Cashier Shift Leader
Tacos La Villa Mexican Grill
06.2022 - 02.2023
Shift Leader in Training
Pieology
04.2022 - 06.2022
Cook / Cashier
Tacos La Villa Mexican Grill
05.2019 - 04.2022
N/A -
Bakersfield High School
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