ADALBERTO PENA
Brooklyn,USA
Summary
Dedicated and committed to guiding students and families through the enrollment process with transparency and care. Experienced in developing student ambassador programs, organizing impactful open houses, and implementing CRM systems to enhance applicant engagement. Passionate about fostering a welcoming school environment that supports diversity and students.
Overview
6
6
years of professional experience
Work History
Admissions Officer
Cristo Rey Brooklyn High School
Brooklyn, USA
09.2023 - Current
- Lead admissions outreach, recruitment, and data operations; serve as the primary point of contact for prospective families.
- Implemented a new CRM system in collaboration with leadership, streamlining data tracking, reporting, and decision-making.
- Manage applicant communications, including decision letters, event updates, and CRM-driven email campaigns, ensuring consistent and engaging messaging.
- Plan and execute recruitment events (e.g., open houses, information sessions, Buddy Days), expanding visibility through partnerships with community groups and educational organizations.
- Collaborate with academic departments, financial aid, and the Corporate Work Study Program to align admissions policies and improve cross-functional coordination.
- Recruit, train, and mentor student ambassadors, promoting professionalism and confidence in school and public-facing roles.
- Develop marketing content and original photography for social media, print, and digital platforms to strengthen the school's branding and visibility.
Academic Support Coordinator Associate
Cristo Rey Brooklyn High School
Brooklyn, USA
01.2020 - 07.2023
- Provided individualized academic support and led school-wide intervention strategies to boost student retention, academic performance, and long-term success.
- Led the Academic Support Program, delivering targeted services for students at risk of failing and coordinating weekly academic counseling during study halls.
- Monitored academic performance, behavior, and attendance to identify at-risk students and developed individualized intervention plans.
- Maintained consistent communication with families to foster trust, transparency, and shared responsibility for student outcomes.
- Coordinated standardized testing, ensuring proper implementation of protocols and accommodations for eligible students.
- Represented the school on national network calls, sharing retention strategies and program outcomes with internal and external stakeholders.
- Managed data entry for summer school, accommodations, and transcripts, supporting accurate recordkeeping and administrative compliance.
Education
BACHELOR OF ARTS -
Canisius University
Buffalo, NY07.2023
HIGH SCHOOL DIPLOMA -
Cristo Rey Brooklyn High School
Brooklyn, NY06.2015
Skills
- Bilingual communication
- Recruitment and retention strategies
- Counseling for admissions
- Data entry proficiency
- Strategic communication planning
- Academic support interventions
- Collaboration across departments
- Photography and design skills
- Adobe software expertise
- CRM implementation
Timeline
Admissions Officer
Cristo Rey Brooklyn High School
09.2023 - Current
Academic Support Coordinator Associate
Cristo Rey Brooklyn High School
01.2020 - 07.2023
BACHELOR OF ARTS -
Canisius University
HIGH SCHOOL DIPLOMA -
Cristo Rey Brooklyn High School
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