Results-driven Systems Engineer and Logistics & Operations Manager with over 6
years of experience in supply chain management, quality assurance, and transportation logistics . Skilled in process optimization, data analytics, and team leadership , with a proven track record of improving operational efficiency and ensuring compliance with Dot and OSHA safety regulations and international logistics standards . Proficient in Software programs like Excel for KPI reporting and performance analysis. Verbal and written proficiency in English, Spanish, & French (A1 Certified) with strong communication and problem-solving skills. Adept at leading cross-functional teams, resolving customer issues, and driving continuous improvement initiatives to enhance quality, productivity, and profitability . Seeking to leverage expertise in quality management and logistics operations in a leadership role.
Proven ability in project management, cybersecurity and coding to meet needs within deadlines. Collaborative communicator able to thrive in team and fast-paced environments as well as organize and lead teams to high-performance in project completion.
· Supervised and led logistics operations team, managing a fleet of dispatchers and 40 trucks to ensure efficient routing, scheduling, and supply chain coordination across national and cross-border routes.
· Process Optimization & Continuous Improvement: Experienced in identifying inefficiencies and implementing solutions to enhance productivity and profitability.
· Managed and analyzed key performance indicators (KPIs) using Excel, optimizing fleet productivity and cost-efficiency.
· Analyzed pay-per-mile ratios and freight rates to optimize profitability and secure the best business deals.
· Supervised and trained dispatchers and drivers , ensuring Standard Operating Procedures are followed and assuring smooth day-to-day operations while improving workflow efficiency.
· Created python program to capture load information into database.
· Installed, managed and collaborated with IT teams to integrate GPS tracking systems and data drive solutions on tractor-trailers, enhancing real-time fleet monitoring and operational oversight.
· Maintained accurate customer supply chain data , ensuring safety compliance with domestic and international transportation regulations .
· Implemented and enforced DOT and OSHA safety regulations, conducting routine audits and safety inspections to ensure compliance and mitigate risks in logistics operations and identify areas for improvement and implement corrective actions accordingly.
· Investigated and resolved customer complaints, analyzing root causes and implementing corrective actions to enhance service quality.
· Developed and implemented flowcharts and projects to streamline dispatch processes , reducing delays and improving delivery accuracy.
· Lead and develop teams to enhance logistics workflow , ensuring timely and cost-effective deliveries.
Computer skills, C,C , Python, SysML
QM, Autocad, Solidworks, Adobe Photoshop
Great team player, enjoy solving problems based on group ideas
Proactive, Leadership
Public Speaking, Presenting
Self Critical, Agile Mindset
Self-Motivated, Energetic
Optimistic and Positive Mental attitude
CompTIA Security+ (SY0-701) Certified, 09/2024