Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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ADALBERTO RAMIREZ

Brookings,OR

Summary

Self-motivated with a strong sense of enthusiasm, dependability, and trustworthiness. My commitment to exceeding expectations drives me to accomplish tasks and goals with utmost dedication. By using my excellent communication skills, I am adept at adapting to various work environments & making a positive difference for the greater good of my team.

Overview

9
9
years of professional experience

Work History

Human Resources/Supervising Records Technician

Pelican Bay State Prison
Smith River, CA
09.2023 - Current
  • In charge of scheduling medical staff working posts, overtime staffing, call offs, training, vacations, sick time, medical appointments, RFTO processing, & time-sheet processing.
  • Daily use of software's such as Outlook, Word, Excel, Share Point, Adobe, Telestaff, HCDOM, multiple calendars, and spreadsheets.
  • Working in a multi-tasking environment & completing tasks in a timely manner.
  • Assist colleague(s) with rotational assignments/job shared duties to ensure all deadlines are met.
  • Prepared reports, data, mandate sheets, FLSAs, calendars, schedules, emails, management reports & time-sheets for unit supervisor and SRNII's.
  • Utilized problem solving & judgment skills for any challenges that may arise.
  • Served as an interpreter for medical staff and institution's patients as needed.
  • Served as a resource to staff for personnel issues and training.
  • Provided excellent data entry skills to ensure accuracy of personal data, reports, schedules, sign-in sheets, spreadsheets, charts & policies for all management purposes.
  • Completed time sensitive/confidential analytical duties while following & implementing all department policies & procedures.
  • Used analytical skills to solve problems & make recommendations to management team based on the data/research collected.

Account Manager/Bilingual Employment Specialist

Express Employment
Hillsboro, OR
09.2021 - 07.2023
  • Completed new employee requirements: i9 forms, medical benefits, career counseling, resume building, interviews, training, NEOs, drug screenings, background check reports.
  • Recruited candidates using multiple resources: social media, referrals, job fairs, online outreach, and community engagement.
  • Served as an account manager for clients; leading placements, addressed workplace issues, processed payroll, staff coaching, PPE orientations, job retention, discussed pay rates, human resources, timekeeping.
  • Managed a client account that staffed 40-80 people year round.
  • Provided alternate resources to community services for our associates/clients.
  • Provided excellent daily data entry for accurate database and system upkeep.
  • Scheduled one on one meetings with clients to discuss staffing needs, safety, employee reviews, conflict resolution, pay increases, human resources.
  • Often worked remotely & completed/met deadlines for some of the following tasks: outbound recruiting calls, client/associate follow ups, assistance with timekeeping, job placements, phone interviews, and job orientations.
  • Proficient with a variety of software's: Outlook, Word, Excel, Share Point, Adobe, PowerPoint, text/email marketing & communication software's.
  • Assisted associates with all personnel requests: job placements, answering pay/benefit questions, issues at the workplace, accommodations, bonuses, holiday pay, PTO, sick leave, worker's comp claims.
  • Made a positive impact in the Hispanic community by assisting approx. 200 associates a year in finding employment.
  • Participated in community events; job fairs, hosted interview mock ups, & family food banks.

Bilingual Senior Teller

Rogue Credit Union
Brookings, OR
05.2017 - 08.2021
  • Balanced cash drawers for over 4 years without any outages.
  • Held the position of senior teller; trained new employees, handled member escalations, fraud detection, manage approvals.
  • Maintained exceptional organizational skills even during the busiest moments & the pandemic.
  • Worked remotely for 2 years taking incoming calls to complete transactions, open new accounts, online banking assistance, customer service support, troubleshooting.
  • Played a vital role in assisting the branch with a large Hispanic community as the only Spanish speaker; built confidence in our Hispanic members to feel comfortable with bank accounts, loans, online banking, debit/credit cards, check balancing.
  • Demonstrated outstanding customer service; built a strong and loyal relationship with members.
  • Quickly adapted to new banking systems and led team members in using software features.
  • Facilitated members with fraud prevention, checkbook balancing, deposits/withdrawals, overdraft protection, transactions, new accounts, financial assistance.
  • Assisted managers with various supervisor duties, including vault and ATM balancing, cash drawer audits, and handling large transactions (wires).

Education

Associate Degree - Behavioral & Social Sciences

College of The Redwoods
Crescent City, CA

Skills

  • Remote Work Skills
  • Computer Skills
  • Data Entry
  • Ability to Multitask
  • Attention To Detail
  • Communication Skills
  • Problem Solving
  • Adaptability
  • Customer Service
  • Self-starter
  • Human Resources
  • Organization Skills
  • Self-motivated
  • Translator
  • Interpreter
  • Troubleshooting
  • Banking
  • Typing

LANGUAGES

Spanish

Timeline

Human Resources/Supervising Records Technician

Pelican Bay State Prison
09.2023 - Current

Account Manager/Bilingual Employment Specialist

Express Employment
09.2021 - 07.2023

Bilingual Senior Teller

Rogue Credit Union
05.2017 - 08.2021

Associate Degree - Behavioral & Social Sciences

College of The Redwoods