ADALBERTO RAMIREZ
Brookings,OR
Summary
Self-motivated with a strong sense of enthusiasm, dependability, and trustworthiness. My commitment to exceeding expectations drives me to accomplish tasks and goals with utmost dedication. By using my excellent communication skills, I am adept at adapting to various work environments & making a positive difference for the greater good of my team.
Overview
9
9
years of professional experience
Work History
Human Resources/Supervising Records Technician
Pelican Bay State Prison
Smith River, CA
09.2023 - Current
- In charge of scheduling medical staff working posts, overtime staffing, call offs, training, vacations, sick time, medical appointments, RFTO processing, & time-sheet processing.
- Daily use of software's such as Outlook, Word, Excel, Share Point, Adobe, Telestaff, HCDOM, multiple calendars, and spreadsheets.
- Working in a multi-tasking environment & completing tasks in a timely manner.
- Assist colleague(s) with rotational assignments/job shared duties to ensure all deadlines are met.
- Prepared reports, data, mandate sheets, FLSAs, calendars, schedules, emails, management reports & time-sheets for unit supervisor and SRNII's.
- Utilized problem solving & judgment skills for any challenges that may arise.
- Served as an interpreter for medical staff and institution's patients as needed.
- Served as a resource to staff for personnel issues and training.
- Provided excellent data entry skills to ensure accuracy of personal data, reports, schedules, sign-in sheets, spreadsheets, charts & policies for all management purposes.
- Completed time sensitive/confidential analytical duties while following & implementing all department policies & procedures.
- Used analytical skills to solve problems & make recommendations to management team based on the data/research collected.
Account Manager/Bilingual Employment Specialist
Express Employment
Hillsboro, OR
09.2021 - 07.2023
- Completed new employee requirements: i9 forms, medical benefits, career counseling, resume building, interviews, training, NEOs, drug screenings, background check reports.
- Recruited candidates using multiple resources: social media, referrals, job fairs, online outreach, and community engagement.
- Served as an account manager for clients; leading placements, addressed workplace issues, processed payroll, staff coaching, PPE orientations, job retention, discussed pay rates, human resources, timekeeping.
- Managed a client account that staffed 40-80 people year round.
- Provided alternate resources to community services for our associates/clients.
- Provided excellent daily data entry for accurate database and system upkeep.
- Scheduled one on one meetings with clients to discuss staffing needs, safety, employee reviews, conflict resolution, pay increases, human resources.
- Often worked remotely & completed/met deadlines for some of the following tasks: outbound recruiting calls, client/associate follow ups, assistance with timekeeping, job placements, phone interviews, and job orientations.
- Proficient with a variety of software's: Outlook, Word, Excel, Share Point, Adobe, PowerPoint, text/email marketing & communication software's.
- Assisted associates with all personnel requests: job placements, answering pay/benefit questions, issues at the workplace, accommodations, bonuses, holiday pay, PTO, sick leave, worker's comp claims.
- Made a positive impact in the Hispanic community by assisting approx. 200 associates a year in finding employment.
- Participated in community events; job fairs, hosted interview mock ups, & family food banks.
Bilingual Senior Teller
Rogue Credit Union
Brookings, OR
05.2017 - 08.2021
- Balanced cash drawers for over 4 years without any outages.
- Held the position of senior teller; trained new employees, handled member escalations, fraud detection, manage approvals.
- Maintained exceptional organizational skills even during the busiest moments & the pandemic.
- Worked remotely for 2 years taking incoming calls to complete transactions, open new accounts, online banking assistance, customer service support, troubleshooting.
- Played a vital role in assisting the branch with a large Hispanic community as the only Spanish speaker; built confidence in our Hispanic members to feel comfortable with bank accounts, loans, online banking, debit/credit cards, check balancing.
- Demonstrated outstanding customer service; built a strong and loyal relationship with members.
- Quickly adapted to new banking systems and led team members in using software features.
- Facilitated members with fraud prevention, checkbook balancing, deposits/withdrawals, overdraft protection, transactions, new accounts, financial assistance.
- Assisted managers with various supervisor duties, including vault and ATM balancing, cash drawer audits, and handling large transactions (wires).
Education
Associate Degree - Behavioral & Social Sciences
College of The Redwoods
Crescent City, CASkills
- Remote Work Skills
- Computer Skills
- Data Entry
- Ability to Multitask
- Attention To Detail
- Communication Skills
- Problem Solving
- Adaptability
- Customer Service
- Self-starter
- Human Resources
- Organization Skills
- Self-motivated
- Translator
- Interpreter
- Troubleshooting
- Banking
- Typing
LANGUAGES
Spanish
Timeline
Human Resources/Supervising Records Technician
Pelican Bay State Prison
09.2023 - Current
Account Manager/Bilingual Employment Specialist
Express Employment
09.2021 - 07.2023
Bilingual Senior Teller
Rogue Credit Union
05.2017 - 08.2021
Associate Degree - Behavioral & Social Sciences
College of The Redwoods