Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
City Carrier
United State Postal Service
The Bronx
07.2024 - Current
Prepared parcels for shipment and ensured accurate labeling according to USPS regulations.
Inspected assigned vehicle for safety issues and reported any mechanical problems to supervisor.
Adhered strictly to Postal Service regulations concerning safe handling of hazardous materials.
Store Manager
Big Deal Supermarket
The Bronx
02.2016 - 05.2022
Performed statistical analyses to gather data for operational and forecast team needs.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed inventory control, cash control and store opening and closing procedures.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Rotated merchandise and displays to feature new products and promotions.
Introduced new methods, practices and systems to reduce turnaround time.
Supervised guests at front counter, answering questions regarding products.
Supervisor of Operations
Enviro Gold Las Lagunas Limited
Cotui
01.2011 - 10.2015
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Introduced new methods, practices and systems to reduce turnaround time.
Increased profit by streamlining operations.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Advanced productivity KPIs to achieve key business goals and objectives.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Identified procedure or process changes required to improve performance and productivity.