Adalberto Velazquez
Sales
Newark,NJ
Summary
To dedicate my expertise to the growth and profitability with Mattress Firm. Seek a position, which provides challenges, encourages advancement and rewards achievement . A dedicated and results-driven leader with a demonstrated track record of achievement in sales, prospecting, lead generation, establishing long-term relationships with community and corporate influential personal. Proven aptitude for implementing effective strategies to generate sales, maximize profits and ensure customer satisfaction.
Overview
13
13
years of professional experience
Work History
Regional Sales Manager
Fitness Holdings LLC
2020.09 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Finalized sales contracts with high-value customers.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Fitness Holding General Manager
Crunch North Bergen
2016.11 - 2020.09
- Manages and directs sales staff agenda
- Initiates new sales, prospects and qualifies leads and solicits potential corporate contracts.
- Develops sales and marketing plans and strategies to meet and exceed established revenue goals.
- Developed and maintained relationships with customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Implemented operational strategies and effectively built customer and employee loyalty.
Regional Director
Rent A Center
2014.01 - 2016.11
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Promoted company by giving exciting and dynamic presentations to customers.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Promoted positive customer experience through day-to-day supervision and management of gym facility.
General Manager
New York Sports Club
2010.03 - 2014.01
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Trained, coached and mentored staff to support smooth adoption of new sale program.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Education
Associate of Applied Business - Business Administration/ Accounting
Saint Peter’s College
Jersey City, NJ06.1998
B.S - Organizational Leadership
Pillar College
Newark06.2015
Skills
- Developed new business in existing markets and opened four new revenue streams.
- January 2015 - November 2016 RENT-A-CENTER District Manager
- Established, developed, and fostered quality business relationships to generate new business partnerships. Developed
- Prospect lists of potential new partnerships. Executed prospecting through cold calling, networking, and other lead
- Generation strategies. Worked with operations teams to assess viability of locations based on local demographics, traffic
- Patterns, size of prospective location, etc. Prepared, submitted, and presented accurate and timely formal proposals.
- Prepared various reports and provided appropriate administrative support.
- Highlights:
- Improved customer service satisfaction by 25% annually.
- Profitably managed 20% growth in total business.
- October 2012 – January 2015 New York Sports Club General Manager
- Oversaw all phases of club operations. Influenced sales systems of three clubs assigned in district (Matawan, Freehold,
- And West Caldwell). Executed sales service models and strategies to achieve sales and service goals. Coached general
- Managers and membership consultants on using proper tools and role-played different scenarios. Developed and
- Implemented employee performance evaluations and improvement plans. Resolved customer issues and complaints by
- Determining optimal solutions.
- Collaborated internally and maximized clients' experience and satisfaction rates by 40%.
- May 2010 - October 2012 Crunch Fitness, NY, NY General Manager
- Directed all facets of gym. Managed customer satisfaction, recruitment and selection, training of staff, employee
- Personnel issues, and sales and membership solicitation. Ensured club achieved projected membership/sales goals.
- Administered and maintained gym operational budget, including controlling payroll costs. Monitored and evaluated
- Performance of all gym-related managers. Oversaw hiring, training, and scheduling of all gym-level staff. Planned and
- Promoted special events for gym on monthly basis.
- Trained and developed staff to be customer-focused which increased company profits by 40% annually.
Timeline
Regional Sales Manager
Fitness Holdings LLC
2020.09 - Current
Fitness Holding General Manager
Crunch North Bergen
2016.11 - 2020.09
Regional Director
Rent A Center
2014.01 - 2016.11
General Manager
New York Sports Club
2010.03 - 2014.01
Associate of Applied Business - Business Administration/ Accounting
Saint Peter’s College
B.S - Organizational Leadership
Pillar College
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