ADALBERTO VILLALONGA MERIDA
Tucson,AZ
Summary
Dynamic professional with a proven track record at AT&T, adept in wire stripping and enhancing customer satisfaction. Expert in minimizing waste and boosting efficiency through meticulous assembly and persuasive selling tactics. Excelled in collaborative projects, demonstrating exceptional organizational and technical skills to meet tight deadlines and exceed quality standards.
Overview
2
2
years of professional experience
Work History
Customer Assistant
Curacao Retail
11.2024 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked well in a team setting, providing support and guidance.
Wire Harness Assembler
AT&T
07.2024 - 10.2024
- Minimized waste during production by accurately measuring, cutting, and terminating wires according to blueprints and schematics.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Assembled parts correctly according to specifications, reducing quality issues.
- Optimized inventory management by organizing materials and tools for efficient assembly line operations.
- Assembled components per technical specifications and production guidelines.
- Installed wiring, cabling and networking hardware on customer premises.
- Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
Sales Associate
MEXICO
02.2023 - 03.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Science - LOGOPHONIC AUDIOLOGY
Universidad Jose Acef Jara
CUBA, ESTADO CIEGO DE AVILA07-2014
Skills
- Wire stripping
- Wire cutting
- Continuity testing
- Failure analysis
Timeline
Customer Assistant
Curacao Retail
11.2024 - Current
Wire Harness Assembler
AT&T
07.2024 - 10.2024
Sales Associate
MEXICO
02.2023 - 03.2024
Bachelor of Science - LOGOPHONIC AUDIOLOGY
Universidad Jose Acef Jara
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