Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Adalei Padilla

Adalei Padilla

Riverview,USA

Summary

Supported teams in achieving healthcare objectives through effective clinical and office management skills. Assisted in utilizing EMR software programs and Microsoft Suite to enhance operational efficiency. Communicated medical terminology clearly and collaborated with colleagues to align with company goals. Authorized to work in the US for any employer.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Surgery Coordinator Supervisor

Tampa Bay Hearing & Balance Center
Tampa, FL
05.2021 - Current
  • Onboarding new team members, interviewing, hiring, and cultivating in their job role.
  • Collaborate with USF Neurosurgery department for skull based surgeries.
  • Managing departmental schedules and coverages
  • Evaluations, performance reviews, and corrective actions
  • Maintain huddles to coordinate efficiency of surgical department
  • Manage physicians OR block schedules.
  • Daily communication with Physicians, Facilities, Vendors, insurance carriers, and scheduling staff to best practice.
  • Oversees the process of insurance verification, utilization management and Financial management.
  • Analyze systems, critical thinking and problem solving solutions.
  • Promote a can-do attitude amongst team members.
  • Manage patient satisfaction and customer service.
  • Ensures coordinators adhering to office policy, procedures and HIPPA compliance.
  • Monitors all required pre-surgical documents are received and completed.
  • Daily QA of workload.
  • Liaison to Director of Surgery Department, Manager of the Billing Department, Administrators, and Clinical Supervisor.

Scheduling Coordinator/sr. Secretary II

Montefiore Medical Center
Bronx, NY
04.2012 - 12.2020
  • “CERC” Children’s Evaluation and Rehabilitation Center
  • Patient Data reconciliations, Insurance verifications and authorizations.
  • Schedules Patients visits in office or Telehealth
  • Medical Records: review records to support HIPPA compliance
  • Daily and Weekly Audit: Charts/TM files
  • Department collaboration, team building and projects to improve efficient scheduling
  • Accounts Payable/Receivable, review aging reports and outstanding insurance/patient balances
  • Transmits correspondence, medical records by mail, email or fax
  • Detailed orientated, proficient in medical terminology, strong office technology skills
  • All Administrative duties and correspondences

ADMINISTRATIVE ASSISTANT FOR ASSOCIATE VP

Family Support System Unlimited
Bronx, NY
02.2005 - 03.2012
  • Family Support – “provide temporary emergency shelter to eligible families in a safe and supportive environment.”
  • Contract Review/Negotiation
  • Manage and assisted in productivity of various departments
  • Provide leadership on all aspects of compliance to ensure families receive support
  • Audits and Statistical Reports
  • Employee handbook; creation and revisions
  • Coordinate and monitor all Family Team Conferences (FTC) approximately 500 children; ensured ACS participation and protection
  • Weekly, Bi-weekly, Monthly, Quarterly Annual reports; Payroll Department QA, surveys, progress notes, safe haven facilities
  • Monitored and Maintained budget, financial statement reports, petty cash, reimbursement
  • Organize all family events

Education

BBA -

Monroe College
Bronx, NY

Skills

Applied advanced critical thinking skills to analyze complex problems and develop effective solutions

Leveraged advanced computer skills to enhance operational efficiency

Assisted in managing medical collections by organizing patient accounts Supported team efforts to resolve billing discrepancies Facilitated communication between patients and healthcare providers regarding payment options

Executed insurance verification processes to ensure accurate patient billing

Executed surgical procedures with precision and adherence to best practices

Oversaw all aspects of medical office management, ensuring efficient operations and compliance with healthcare regulations

Executed claims payment authorization processes to ensure timely and accurate disbursement of funds

Assisted teams in managing project timelines and deliverables Supported project coordination to meet client expectations Contributed to documentation and reporting processes

Assisted in maintaining compliance with HIPAA regulations to protect patient information Supported training initiatives for staff on HIPAA policies and procedures Aided in the development of documentation to ensure adherence to privacy standards

Assisted in managing electronic medical record systems to streamline patient data access Supported healthcare teams in utilizing EMR systems for improved patient care Contributed to training staff on EMR functionalities to enhance operational efficiency

Assisted in daily operations to support team objectives Collaborated with colleagues to complete tasks efficiently Contributed to project success through effective communication

Utilized Microsoft Outlook to manage daily communications and schedule meetings effectively Supported team members by organizing shared calendars and coordinating appointments Assisted in maintaining organized email correspondence for improved workflow

Assisted in organizing training sessions to enhance employee skills Supported development initiatives by providing resources and materials Collaborated with team members to identify training needs and improve performance

Assisted in managing utilization processes to optimize resource allocation Supported teams in identifying areas for improvement in service delivery Contributed to maintaining compliance with utilization standards

Conducted comprehensive interviews to assess candidate qualifications and fit

Demonstrated fluency in Spanish, facilitating effective communication in diverse environments

Diagnosed and resolved technical issues to ensure system functionality

Spearheaded initiatives to enhance operational efficiency and streamline processes

Assisted in processing insurance prior authorization requests Supported team members in gathering necessary documentation for approvals Facilitated communication between healthcare providers and insurance companies

Optimized scheduling and prioritization of tasks to enhance productivity

Directed team operations to enhance productivity and collaboration

Assisted in preparing employee evaluations to support team development Collaborated with supervisors to gather performance data for accurate assessments Facilitated communication between team members to ensure smooth evaluation processes

Spearheaded recruitment initiatives to attract top talent

Executed CPT coding with a high level of accuracy and attention to detail

Administered Medicare services to ensure compliance with healthcare regulations

Assisted customers with inquiries and issues to enhance satisfaction Provided timely solutions to support customer needs Collaborated with team members to improve service delivery

Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes

Delivered comprehensive patient care by assessing needs and implementing treatment plans

Executed strategic initiatives to drive project success

Oversaw customer relationship management initiatives to enhance client satisfaction

Utilized Microsoft Word to create and format professional documents

Oversaw electronic health records (EHR) management to ensure data accuracy and compliance

Utilized Microsoft Suite to assist teams in creating presentations and reports Supported data analysis efforts through Excel functions and features Aided in document formatting and editing using Word tools

Oversaw healthcare management operations to enhance patient care delivery

Assisted in managing team activities to meet project deadlines and objectives Supported team members in achieving their tasks effectively Contributed to a collaborative work environment through guidance and mentorship

Utilized medical terminology to enhance communication and documentation accuracy

Oversaw operations within physician offices to enhance patient care delivery

Demonstrated effective communication skills to facilitate collaboration and information exchange

Spearheaded business development initiatives to drive growth and expand market presence

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Operated various office equipment to support daily administrative tasks Assisted team members with equipment troubleshooting and maintenance Maintained inventory of office supplies to ensure availability

Certification

Driver's License

Languages

English
Bilingual

Timeline

Surgery Coordinator Supervisor

Tampa Bay Hearing & Balance Center
05.2021 - Current

Scheduling Coordinator/sr. Secretary II

Montefiore Medical Center
04.2012 - 12.2020

ADMINISTRATIVE ASSISTANT FOR ASSOCIATE VP

Family Support System Unlimited
02.2005 - 03.2012

BBA -

Monroe College
Adalei Padilla