Adalei Padilla
Riverview,USA
Summary
Supported teams in achieving healthcare objectives through effective clinical and office management skills. Assisted in utilizing EMR software programs and Microsoft Suite to enhance operational efficiency. Communicated medical terminology clearly and collaborated with colleagues to align with company goals. Authorized to work in the US for any employer.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Surgery Coordinator Supervisor
Tampa Bay Hearing & Balance Center
05.2021 - Current
- Onboarding new team members, interviewing, hiring, and cultivating in their job role.
- Collaborate with USF Neurosurgery department for skull based surgeries.
- Managing departmental schedules and coverages
- Evaluations, performance reviews, and corrective actions
- Maintain huddles to coordinate efficiency of surgical department
- Manage physicians OR block schedules.
- Daily communication with Physicians, Facilities, Vendors, insurance carriers, and scheduling staff to best practice.
- Oversees the process of insurance verification, utilization management and Financial management.
- Analyze systems, critical thinking and problem solving solutions.
- Promote a can-do attitude amongst team members.
- Manage patient satisfaction and customer service.
- Ensures coordinators adhering to office policy, procedures and HIPPA compliance.
- Monitors all required pre-surgical documents are received and completed.
- Daily QA of workload.
- Liaison to Director of Surgery Department, Manager of the Billing Department, Administrators, and Clinical Supervisor.
Scheduling Coordinator/sr. Secretary II
Montefiore Medical Center
04.2012 - 12.2020
- “CERC” Children’s Evaluation and Rehabilitation Center
- Patient Data reconciliations, Insurance verifications and authorizations.
- Schedules Patients visits in office or Telehealth
- Medical Records: review records to support HIPPA compliance
- Daily and Weekly Audit: Charts/TM files
- Department collaboration, team building and projects to improve efficient scheduling
- Accounts Payable/Receivable, review aging reports and outstanding insurance/patient balances
- Transmits correspondence, medical records by mail, email or fax
- Detailed orientated, proficient in medical terminology, strong office technology skills
- All Administrative duties and correspondences
ADMINISTRATIVE ASSISTANT FOR ASSOCIATE VP
Family Support System Unlimited
02.2005 - 03.2012
- Family Support – “provide temporary emergency shelter to eligible families in a safe and supportive environment.”
- Contract Review/Negotiation
- Manage and assisted in productivity of various departments
- Provide leadership on all aspects of compliance to ensure families receive support
- Audits and Statistical Reports
- Employee handbook; creation and revisions
- Coordinate and monitor all Family Team Conferences (FTC) approximately 500 children; ensured ACS participation and protection
- Weekly, Bi-weekly, Monthly, Quarterly Annual reports; Payroll Department QA, surveys, progress notes, safe haven facilities
- Monitored and Maintained budget, financial statement reports, petty cash, reimbursement
- Organize all family events
Education
BBA -
Monroe College
Bronx, NYSkills
Applied advanced critical thinking skills to analyze complex problems and develop effective solutions
Certification
Driver's License
Languages
English
Bilingual
Timeline
Surgery Coordinator Supervisor
Tampa Bay Hearing & Balance Center
05.2021 - Current
Scheduling Coordinator/sr. Secretary II
Montefiore Medical Center
04.2012 - 12.2020
ADMINISTRATIVE ASSISTANT FOR ASSOCIATE VP
Family Support System Unlimited
02.2005 - 03.2012
BBA -
Monroe College