Assisted in preparing and processing account paperwork and onboarding documentation for multi-million dollar clients, ensuring accurate plan setup and maintenance.
Supported management of $7B in client assets by updating systems, creating new client files, and closing outdated accounts.
Partnered with Client Experience Coordinators and a 5-member operations team to facilitate onboarding, account servicing, and compliance tasks.
Participated in 20+ meetings to build financial knowledge, strengthen communication skills, and refine relationship-building strategies in wealth management.
Delivered 3 presentations, including one explaining complex financial concepts to internal teams, incorporating feedback to improve clarity and public speaking skills.
Insurance Intern
Haddad's Farm Bureau Insurance Agency
06.2024 - 08.2024
Collaborated with a 7-member team on departmental projects to enhance overall efficiency.
Managed over 30 client communications through calls, follow-ups, and personalized mail campaigns to re-engage past clients.
Verified documentation accuracy and transferred 100+ of client records into a new software system.
Boosted office productivity by organizing and preparing over 50 detailed client folders with personal information, policies, and product rates.
Communicated effectively with staff members of operations, finance, and clinical departments.