Adalgisa Rodriguez
Davenport,United States
Summary
A dedicated professional with a strong work ethic. I am poised to bring my expertise, leadership, and commitment to success to a new challenge. I am confident in my ability to make a significant impact and drive positive outcomes for any organization I join. My results-oriented approach and ability to successfully face challenges make me a valuable asset to any team. I am looking for opportunities to apply my experience and skills in a stimulating and high-performance professional environment. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with your organization's goals and contribute to its continued success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Supervisor
Global Aircraft Dispatch
New York, NY
03.2017 - 03.2020
- Supervised agents and assisted in the departure check-in process
- Verified and/or consulted immigration regulations with migration agents and homeland security
- Verified the validity of the passports and visas of each passenger
- Made reports of the incidents of each flight
- Ensured that both the check-in process and the departure of the aircraft were completed in the expected time.
- Communicated regularly with other departments regarding any changes in policy or procedure that may affect customers.
- Trained new customer service representatives on company policies and procedures.
- Ensured all customer inquiries were handled in accordance with company standards and regulations.
English & French Teacher
Sister Josefina Serrano High School
Santiago, Dominican Republic
- Maintained accurate records of student performance including grades and attendance data.
- Assigned homework and evaluated student progress through quizzes and tests.
- Utilized audio-visual resources such as videos and DVDs in teaching French vocabulary and expressions.
- Organized interactive group activities to reinforce learning objectives.
- Developed lesson plans and activities that focused on French grammar, pronunciation, and culture.
- Maintained accurate records of student attendance, grades and behavior.
- Created multimedia presentations to supplement classroom instruction.
- Encouraged student participation by providing feedback and support during class discussions.
English & French Teacher
Las Americas Adventist College
Azua, Dominican Republic
- Encouraged student participation by providing feedback and support during class discussions.
- Created multimedia presentations to supplement classroom instruction.
- Maintained accurate records of student attendance, grades and behavior.
- Maintained accurate records of student performance including grades and attendance data.
- Assigned homework and evaluated student progress through quizzes and tests.
- Utilized audio-visual resources such as videos and DVDs in teaching French vocabulary and expressions.
Manager
ABBS Fitness Solution Center
Santiago, Dominican Republic
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Administrative Assistant
Water Bottling DESED
Santo Domingo
Executive Assistant
JDP Security System
Santo Domingo
Education
Bachelor's Degree in Modern Languages Education -
Dominican Adventist University
Sonador, Monsenor Nouel, Dom. Rep.Skills
- Teaching
- Spanish
- Organizational skills
- Writing skills
- Communication skills
- Public speaking
- Multilingual
- English
- Customer service
- Sales
- Teamwork
- Issue Resolution
- Time Management
- Team Building and Leadership
- Decision-Making
Certification
- Professional Educator License
- Life Insurance License
- Associate in Human Resources
Timeline
Customer Service Supervisor
Global Aircraft Dispatch
03.2017 - 03.2020
English & French Teacher
Sister Josefina Serrano High School
English & French Teacher
Las Americas Adventist College
Manager
ABBS Fitness Solution Center
Administrative Assistant
Water Bottling DESED
Executive Assistant
JDP Security System
Bachelor's Degree in Modern Languages Education -
Dominican Adventist University
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