Adalia Portillo
Glendale,CA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Charge Nurse (Per Diem)
The Californian, Pasadena, CA
Pasadena, CA
12.2025 - Current
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
LVN - Urgent Care (Part-time)
Lakeside Community Healthcare, Burbank, CA
Burbank, CA
02.2025 - 06.2025
- Provides quality patient care by using knowledge and skill in the implementation of the nursing process, and makes a comprehensive assessment of the nursing needs of the patient.
- Provided direct patient care, administering medications and monitoring vital signs.
- Assists providers with routine procedures as needed and provides appropriate nursing care for patients before, during, and after procedures. Recognizes changes in patient condition and responds promptly to ensure patient care and safety by notifying health care provider and initiating care.
- Safely administers medications, IVs, and treatments as ordered by the physicians and other providers according to established policies/procedures and state laws.
Medical Receptionist
Expressive Connections, Pasadena, CA
Pasadena, CA
05.2023 - 04.2024
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Gathered information from potential and new clients and verbally screened clients for all therapies.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Certified Nursing Assistant
Glenhaven Healthcare, Glendale, CA
Glendale, CA
02.2022 - 05.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Receptionist
Glen Park Senior Living, Glendale, CA
Glendale, CA
06.2020 - 12.2021
- Quickly responded to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Coordinated communication between residents, families, and healthcare staff to enhance service delivery.
- Coordinated appointment scheduling and maintained accurate calendars for multiple staff members.
Receptionist
Apple One, Los Angeles, CA
Los Angeles, CA
12.2018 - 06.2020
- Supported the hiring process by scheduling interviews and completing various paperwork.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Leveraged online job boards to advertise open positions and engage with potential candidates.
Clinical Operations Coordinator
Variety Care, Oklahoma City, OK
Oklahoma City, OK
09.2017 - 11.2018
- Organized meetings for providers and vendors and coordinated the availability of conference rooms for participants.
- Developed and implemented standard operating procedures for workflow optimization.
- Coordinated schedules for staff members across multiple departments, ensuring adequate coverage during peak hours of operation.
Medical Receptionist
Variety Care, Oklahoma City, OK
Oklahoma City, OK
08.2014 - 11.2018
- Facilitated effective communication between patients and healthcare providers, improving patient satisfaction.
- Managed patient check-in and check-out processes to enhance operational efficiency.
- Coordinated appointment scheduling using electronic health record systems to optimize provider availability.
Education
Associate of Science - Nursing (ADN)
Pasadena City College
Pasadena, CA06-2026
Licensed Vocational Nurse - Practical Nursing
Pasadena City College
Pasadena, CA08-2024
Associate of Science -
Oklahoma City Community College
Oklahoma City, OKSkills
- EMR Software: NextGen, PointClickCare
- Medication administration
- Infection control standards
- Professional bedside manner
- Care coordination
- Medication and IV hydration administration
Clinical Experience
Mental Health
Intermediate Med/Surg
Advanced Med/Surg
Certification
- Licensed Vocational Nurse
- BLS/CPR
- NIHSS
Languages
English
Spanish
Timeline
Charge Nurse (Per Diem)
The Californian, Pasadena, CA
12.2025 - Current
LVN - Urgent Care (Part-time)
Lakeside Community Healthcare, Burbank, CA
02.2025 - 06.2025
Medical Receptionist
Expressive Connections, Pasadena, CA
05.2023 - 04.2024
Certified Nursing Assistant
Glenhaven Healthcare, Glendale, CA
02.2022 - 05.2023
Receptionist
Glen Park Senior Living, Glendale, CA
06.2020 - 12.2021
Receptionist
Apple One, Los Angeles, CA
12.2018 - 06.2020
Clinical Operations Coordinator
Variety Care, Oklahoma City, OK
09.2017 - 11.2018
Medical Receptionist
Variety Care, Oklahoma City, OK
08.2014 - 11.2018
Associate of Science - Nursing (ADN)
Pasadena City College
Licensed Vocational Nurse - Practical Nursing
Pasadena City College
Associate of Science -
Oklahoma City Community College