Adaline Chlupsa
Avondale,AZ
Summary
Professional in customer service with strong skills in problem-solving, communication, and empathy. Known for reliability and adaptability in fast-paced environments. Focused on teamwork and delivering results, consistently exceeding customer expectations. Skilled in handling inquiries, resolving issues, and enhancing customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service/ Employee Trainer
Lake Mary Country Store
08.2019 - 10.2025
- Provided front-line customer service, handling sales, returns, and special requests
- Trained and mentored new employees on store policies, procedures, and customer service standards
- Assisted management with opening/closing procedures, cash handling, and daily reporting
Customer Service Associate
The Home Depot
02.2024 - 05.2024
- Assisted customers with product selection, returns, and order inquiries in a fast-paced retail environment
- Operated POS system to process transactions accurately and efficiently
- Maintained organized sales floor and stocked merchandise as needed
Chemistry Laboratory Technician
Florida Institute of Technology
09.2022 - 05.2023
- Operated and maintained laboratory instruments while ensuring calibration and accuracy
- Followed strict safety protocols, including chemical handling and waste disposal
- Assisted in recording, organizing, and analyzing experimental data for lab reports
Education
Associate of Occupational Studies - Motorcycle Technology
10.2025
Training includes:
- Engines, Transmissions, and Precision Measurement
- Electrical Systems
- Vehicle Maintenance
- Engine Troubleshooting and Noise Diagnosis
- Electrical Systems Diagnosis
- Chassis Suspension, and Final Drive
Specialized Training:
- Core Motorcycle Technician Program (450 hrs)
- HonTech Program (300 hrs)
- K-Tech Program (300 hrs)
- YamaPro Program (300 hrs)
- Performance and Drivability (75 hrs)
- Performance Suspension and Chassis (75 hrs)
GPA: 3.58
Skills
- Valid Driver’s License
- Proficient in conflict management
- Effective communication
- Adaptability and flexibility
- Proficient in verbal and written communication
- Customer relations
- Proficient in computer applications
- Effective telephone communication
- Sales support
- Product knowledge
- Inventory management
- Organizational proficiency
Certification
- Honda Certified Technician Bronze – Awarded after 60-day tenure in a Honda dealership
- Certified Kawasaki Entry Level Technician – Kawasaki Endorsed
- Yamaha Bronze Technician Certification – Yamaha Technical Academy