Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adalyn England

Colcord

Summary

Demonstrated expertise in managing multiple responsibilities in high-stress settings, particularly within the restaurant and retail industries. Recognized for a strong work ethic and a commitment to going above and beyond in all tasks. Capable of achieving set goals through effective time management and prioritization. Continuous learner with a focus on personal development and skill enhancement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Assistant

Cherokee Nation
10.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Scheduled patient appointments and confirmed attendance for upcoming visits.
  • Updated patient charts with relevant treatment and referral information.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Communicated with patients to address inquiries and facilitate rescheduling as necessary.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Head Cashier, Cashier & Fulfillment

Lowe's Home Improvement
05.2023 - 08.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
  • Efficiently prepared online orders for timely delivery.
  • Called customers to verify specifics regarding online orders.


Waitress

La Torcia Brick Oven
12.2022 - 04.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.

Kitchen Staff, Waitress & Hostess

TJ's Pizza
02.2021 - 11.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Assisted in setting up and breaking down kitchen stations.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained composure and work quality while under stress.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Lifted and carried heavy materials.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.

Education

High School Diploma -

Westville High School
Westville, OK
05-2023

Skills

  • Dental impressions
  • Dental radiography
  • Dental Coronal Polishing
  • Equipment sterilization
  • Time management strength
  • Cash handling
  • Multi-tasking skill
  • Employee training
  • Customer service management
  • Team leadership
  • Technology
  • Fast Learner

Certification

  • Certified Dental Assistant

Languages

English
Native or Bilingual

Timeline

Dental Assistant

Cherokee Nation
10.2024 - Current

Head Cashier, Cashier & Fulfillment

Lowe's Home Improvement
05.2023 - 08.2024

Waitress

La Torcia Brick Oven
12.2022 - 04.2023

Kitchen Staff, Waitress & Hostess

TJ's Pizza
02.2021 - 11.2022

High School Diploma -

Westville High School
Adalyn England