Adalyne Hines
Rover
Fort Worth,TX
5
years of professional experience
Detail-oriented professional with over 2 years of frontline customer service experience in fast-paced environments. Recognized for dependability, warm interpersonal skills, and a proactive mindset. Demonstrates leadership through extracurricular involvement and takes initiative to support team success. Currently pursuing an associate degree with a long-term interest in child development, communications, or customer engagement. Adept at managing high-volume environments with efficiency and poise, known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly, proficient in scheduling, customer service, and administrative support to ensure smooth daily operations.
Work History
Pet Sitter & House Sitter (Independent Contractor)
1 Year 7 Months- Provided safe and attentive care to dogs, cats, and other pets in clients’ homes through Rover app
- Maintained detailed communication with pet owners via photo updates and messages
- Followed personalized care instructions including medication schedules, walking routines, and dietary needs
- Maintained clean homes during house-sitting duties, including light cleaning, mail collection, and plant care
- Earned 5-star reviews for dependability, flexibility, and exceptional care
- Managed calendar, scheduling, and client communication independently through app
Sales Associate
2 Months- Provided personalized product recommendations and built rapport with customers
- Managed register operations and reconciled cash drawer with zero shortages
- Restocked front displays, handled call-in orders, and ensured a positive checkout experience
Document Processor (Seasonal)
1 Month- Processed high volumes of confidential documents with care and precision
- Operated industrial shredders and followed safety protocols consistently
- Assisted with warehouse organization, improving layout for faster workflow
Sandwich Artist
1 Year 1 Month- Delivered friendly, accurate service to 75–100 customers daily; regularly praised by repeat guests
- Promoted to handle opening/closing responsibilities including prep, sanitation, and daily reporting
- Helped train two new employees, guiding them through food safety, order flow, and customer interaction
- Ensured consistent food quality and freshness through proper storage and labeling
- Maintained excellent cash register accuracy and resolved occasional order issues quickly
Education
Associate degree
- Coursework: Psychology, Public Speaking, English Composition
- Areas of interest: Early Childhood Education, Communications, Social Work
High School
- FCCLA: Vice President of Social Media
- Child Development Coursework
- Extracurriculars: Drill Team (Chisholm Trail Charmers), Choir (Chisholm Trail Chorale)
- GPA: 3.5
Skills
Customer Service Excellence – Energetic
friendly
solutions-focused
Time Management – Balancing work
school
and leadership roles
Technology – POS systems
Google Workspace
Canva (basic)
Social Media Content Creation
Collaboration & Teamwork – Known for dependability and a positive attitude
Child Supervision – Experience supporting early education environments
Food Handler Certification – [Add if you have one]
Honest and trustworthy
Regular availability
Active driver's license
Positive attitude
Punctual and reliable
Flexible schedule
Career Highlights
- Handled up to 100+ customer transactions per shift with 98% accuracy at Subway
- Recognized for consistent punctuality and reliability by managers at Subway and Nothing Bundt Cakes
- Managed social media outreach as FCCLA VP, increasing student engagement during events
- Successfully balanced academics, part-time work, and extracurricular leadership with a 3.5 GPA
- Trusted with opening/closing responsibilities and inventory prep at Subway
Timeline
Pet Sitter & House Sitter (Independent Contractor)
Rover
03.2025 - CurrentRead More
Sales Associate
Nothing Bundt Cakes
08.2022 - 10.2022Read More
Document Processor (Seasonal)
KT Communication
06.2022 - 07.2022Read More
Sandwich Artist
Subway
06.2021 - 07.2022Read More
Chisholm Trail High School
High School
Read More
Tarrant County College
Associate degree
Read More