Summary
Overview
Work History
Education
Skills
Timeline
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Adam Abdelhadi

NYC/NJ,USA

Summary

A determined IT professional with over 5 years of experience within the tech space. Actively pursuing a Bachelors of Science in Nutrition with the aspirations of matriculating into dental school and leveraging my technical skills within healthcare.

Overview

9
9
years of professional experience

Work History

Dental Assistant

PCDM
09.2025 - Current
  • Performed instrument sterilization and infection control procedures to maintain OSHA and CDC compliance.
  • Completed operatory turn-overs between patients, including room resets, disinfecting, and restocking supplies.
  • Provided chairside assistance to the dentist during examinations and procedures, ensuring smooth workflow and patient comfort.
  • Assisted with patient scheduling and front-desk coordination, helping manage appointment flow and maintain office efficiency.
  • Supported overall clinical operations by preparing materials, organizing treatment areas, and communicating effectively with patients and staff.

Consultant

ACBM Consulting
06.2018 - Current
  • Developed the IT Desk teams companies with over 350 employees
  • Designed, implemented, and maintained office networks for new startups
  • Implemented company wide mail backup services
  • Provided white-glove support to executive management

ER Medical Scribe

RWJBarnabas Health
10.2023 - 08.2025
  • Accompany clinicians into patient rooms and transcribe clinician dictations/notes
  • Actively listen to all conversations pertaining to patient care between the clinician and other healthcare providers, patients, family, etc. and document relevant information into the EMR
  • Document clinician and patient encounters into EMR
  • Seek out missing information from clinicians to complete the physician chart
  • Gather and input pertinent patient information from external sources
  • Place phone calls to PMD offices, pharmacies, etc. as requested by the clinician
  • Keep clinicians informed of resulting diagnostics and troubleshoot delays in those results

IT Analyst

Flagstar Bank
03.2023 - 11.2024
  • Supported system and employee transition from Signature Bank buyout
  • Provided IT support for 2500+ users
  • Assisted in creation and development of internal knowledge base and documentation hub
  • Trained department new hires
  • Collaborated on the creation of a centralized application and device provisioning software

IT Specialist

Signature Bank
06.2018 - 03.2023
  • Provide desktop support for 1,900+ users at Signature Bank
  • Create and manage security groups and lists in Active Directory
  • Manage and configure various accounts and entitlements with Active Directory
  • Configure VPN access for laptop and remote users
  • Worked on company wide upgrade from Windows 7 to Windows 10
  • Set-up and deploy workstations, tablets, and phones for users
  • Partner with various IT teams, system administrators, and senior associates to ensure resolution to escalated technical issues

Computer Support Technician

Global Quality Transportation
09.2016 - 11.2017
  • Provided computer support for 50+ users
  • Completed hardware troubleshooting for Windows based devices
  • Provided support for business applications and software updates
  • Installed and configured Windows based devices
  • Provided support for business applications and software updates
  • Installed and configured Windows based devices
  • Provided support for business applications and software updates
  • Installed and configured Windows based devices

Education

B.S - Nutrition

Rutgers University- School of Environmental And Biological
01-2026

No Degree - Computer Science

CUNY Brooklyn College

Pre-Medical Courses

Raritan Valley Community College
08.2025

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Platform-Application Development
01.2019

Comprehensive Cyber Security and Network Engineering Curriculum

Per Scholas
01.2018

Skills

  • END USER AND HARDWARE TROUBLESHOOTING/CONFIGURATION - Experience with Computer Repair and Assembly, Device Management and configuration, Cisco and Global Protect VPN, Mobile Device Management and device configuration, VPN, Active Directory, Windows 7, Windows 10
  • NETWORKING - Experience in Design of scalable networks and IPv4 subnetting, Experience with Active Directory and Domain Services, Dynamic and Static Routing, AWS Networking, LAN, WAN, NAT, S3 Buckets, VPC

Timeline

Dental Assistant

PCDM
09.2025 - Current

ER Medical Scribe

RWJBarnabas Health
10.2023 - 08.2025

IT Analyst

Flagstar Bank
03.2023 - 11.2024

Consultant

ACBM Consulting
06.2018 - Current

IT Specialist

Signature Bank
06.2018 - 03.2023

Computer Support Technician

Global Quality Transportation
09.2016 - 11.2017

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Platform-Application Development

Comprehensive Cyber Security and Network Engineering Curriculum

Per Scholas

B.S - Nutrition

Rutgers University- School of Environmental And Biological

No Degree - Computer Science

CUNY Brooklyn College

Pre-Medical Courses

Raritan Valley Community College

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Adam Abdelhadi